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Universal Windows Direct of Cleveland

4.7

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

24801 Rockside Rd, Bedford Heights, OH, 44146, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.75,198 reviews
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Gary H.'s profile image
a year ago

Had a small problem with one window and the man that came to fix it was polite quick and did a great job. 

Business response:

Thank you so much for your kind words, Gary. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to reach out if you need anything! -ES 

Customer in Corbin, KY's profile image
Customer in Corbin, KY 
a year ago

Very good workers done a wonderful job 

Business response:

Hello, Customer. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! -ES 

Kathy J.'s profile image
a year ago

Universal Windows Direct was recommended by friends who live on Lake Erie. We were impressed with the look of their windows, they were impressed by the warmth despite the winds off the lake. Everyone from the salesman to the scheduler, installer and the person who called to verify that we were happy with the work performed were top notch. We couldn't find a warranty as good as this one. Wish we had tried them sooner. 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. 

Doris P.'s profile image
a year ago

My husband and I highly recommend Universal Windows Direct of Cleveland. The men who installed our windows were punctual, professional, and accurate in measuring our new windows and installing them on a cold December day. Thanks! 

Business response:

Doris , thank you for sharing your feedback of this experience with our team here at Universal Windows Direct. Don't forget to recommend us to your family and friends! 

Customer in Mentor, OH's profile image
Customer in Mentor, OH 
a year ago

This project was just done. I have no way yet to know how it will hold up over time. 

Business response:

Hi Customer, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! 

Harold 3.'s profile image
a year ago

Everyone courteous, installed in a timely manner, installers were excellent. 

Business response:

Hi, Harold. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^J 

Jim S.'s profile image
a year ago
Customer in Ravenna, OH's profile image
Customer in Ravenna, OH 
a year ago

The installers were very nice & cleaned up after done 

Business response:

Hello, Sandi. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! 

Joan H.'s profile image
a year ago

Always professional and helpful 

Business response:

Hi, Joan. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! 

Frequently asked questions about Universal Windows Direct of Cleveland

How is Universal Windows Direct of Cleveland rated?

Universal Windows Direct of Cleveland has a 4.7 star rating with 5,198 reviews. 

When is Universal Windows Direct of Cleveland open?

Universal Windows Direct of Cleveland is closed now. It will open tomorrow at 11:00 a.m.