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Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
24801 Rockside Rd, Bedford Heights, OH, 44146, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 3:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
Due to the COVID it took a little longer to receive my windows. It was worth the wait, they were on time..very polite gentleman‘s the installers did a great job!! I love my windows. It was just a mixup with with one of the windows he fixed it before he left,he also showed me how to open them from top to bottom and the cleanup was good.. I have 8 more to replace I will be calling them back.I would recommend UWD to my family and friends
Business response:
Hello, Dolitha. We really appreciate you taking the time out to share your experience with us and thank you for trusting us with your home improvement project! - MS
Excellent service, satisfaction done by my approval very good service!!
Business response:
Hi, Tom. Your feedback is highly appreciated. Thank you for the review! - MS
My windows are so much better with Universal Windows Direct. The outside noise isn’t as loud anymore, and the cold draft no longer exists. The installation team was quick and clean!
Business response:
Hi, Amanda. Thanks for taking the time to share your positive experience. We truly appreciate it! Please don't hesitate to reach out if you need anything! - MS
We just got a total of 7 windows installed, one of which was a new window install. They did our 6 windows in about 6 hours and out new window in 3 1/2 hours. All 3 of the crew guys were super friendly and great to work with. I would highly recommend Universal Windows Direct..everyone we dealt with were top notch! Also the windows are amazing..I can already tell a difference keeping the heat in:)
Business response:
Thank you so much for your kind words, Cassie. We really appreciate you taking the time out to share your experience with us. - MS
Codi Hinkle was great. présentation was ling but well worth it. Can't wait for my new windows
Business response:
Thank you so much for your kind words, Dyanne. We really appreciate you taking the time out to share your experience with us. - MS
we purchased windows and front door today,our experience with the sales person Cody Hinke was extremely good he knows his product inside and out. I'm sure will enjoy the windows .I would recommend the company.
Business response:
Hello, Kattie! Thank you for the positive feedback and recommendation! We are so happy to hear that Cody provided you with a great experience. Please don't hesitate to reach out if you need anything! - MS
Cody Hinkle came into our home and gave an impressive and detailed presentation about the windows. We learned a lot and were very happy with him working with us concerning pricing options. Highly recommend this company.
Business response:
Hello, Leanne Smith! Thank you for the positive feedback and recommendation! We are so happy to hear that Cody provided you with a great experience. Please don't hesitate to reach out if you need anything! - MS
We met with Jamie tonight. She was punctual, professional and very helpful. We had a great experience. Compared to other companies in the area, Windows Direct is getting our windows installed much faster and a great price. We know we will be getting quality windows and great service through this company.
Business response:
Hello, Breanna! Thank you for the positive feedback and recommendation! We are so happy to hear that Jamie provided you with a great experience. Please don't hesitate to reach out if you need anything! - MS
Universal windows is a great company have used them multiply times, there there great installations and clean up.
Business response:
Thank you so much for your kind words, Sophia. We really appreciate you taking the time out to share your experience with us. - MS
Universal Windows Direct of Cleveland has a 4.9 star rating with 1,993 reviews.
Universal Windows Direct of Cleveland is closed now. It will open tomorrow at 8:00 a.m.