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Universal Windows Direct of Cleveland
- Windows Installation
- Bedford Heights, OH
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
24801 Rockside Rd, Bedford Heights, OH, 44146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
RecommendedUniversal Windows installed my new windows last Friday!! After a great in home presentation from Jeremy about the company’s interesting history, great products and reputable service I was sold and made the purchase that same day. During the shut down I was concerned that there would be a lag in production, it was then that the manager Cary set me up with weekly calls to keep me posted on production. Once the windows were in the warehouse Ryan Lilly installed them perfectly. He was attentive, neat, skillful and precise. I had... read more
Business response:
Hi, Dionne. Thanks for taking the time to share your positive experience. We truly appreciate it! Please don't hesitate to reach out if you need anything! - MS
Neil and I recommended Universal Windows Direct. Cody Hinklewas are sale rep and he did a wonderful job of walking us through the process.
Business response:
Hello, Heather! Thank you for the positive feedback and recommendation! We are so happy to hear that Cody provided you with a great experience. Please don't hesitate to reach out if you need anything! - MS
Very happy with the installation crew. They were very courteous and professional and finished the job very quickly. Love my new windows and definitely will use Universal Windows in the future for an upcoming project. This truly enhancef the exterior of my home.
Business response:
Thank you so much for your kind words, Julie. We really appreciate you taking the time out to share your experience with us. - MS
We got a quote from Jenna a few weeks ago for windows for our entire house and sunroom. She was very professional friendly and knew what she was talking about. We had her come back out again yesterday to go over a few things and she didn’t mind at all. Great service. If you call universal I totally recommended her. Great job.
Business response:
Hello, Tonya! Thank you for the positive feedback and recommendation! We are so happy to hear that Jenna provided you with a great experience. Please don't hesitate to reach out if you need anything! - MS
Cody Hinkle spent the evening with us and helped us make the very best window decision for our family’s home. He took his time and gave lots of valuable insight to help us meet our needs. He was patient and helpful as we talked through every possible option. He was extremely knowledgeable and was able to answer all of our questions with ease. He made the purchasing windows more fun and put us at ease with our choice.
Business response:
Hello, Ashley! Thank you for the positive feedback and recommendation! We are so happy to hear Cody that provided you with a great experience. Please don't hesitate to reach out if you need anything! - MS
We had the pleasure of meeting with Cody Hinkle Sales, Representative for UWD. Great salesman. Superior product. Really looking forward to my new windows. 😊😊
Business response:
Hello, Kathy Percival! Thank you for the positive feedback and recommendation! We are so happy to hear that Cody provided you with a great experience. Please don't hesitate to reach out if you need anything! - MS
So far so good. Sales rep Cody Hinkle was easy to work with and knowledgeable-now just waiting for the install!
Business response:
Thank you so much for your kind words, Kristin! We really appreciate you taking the time out to share your experience with us and are happy to hear that Cody provided you with a great presentation. - MS Cheers, Universal Windows Direct
I will say this. We had an extremely rough start, but supervisors and management went above and beyond to make things right. They stand behind their products and their customers. Im happy with my windows and the outcome. 👍🏽💯 Ps- hugggge shout out to john kosmides ... youre awesome
Highly recommended! Jesse Smith answered all of our questions; he was prompt, knowledgeable, and professional. Looking forward to getting our new windows installed! Thanks, Jesse and Universal Windows Direct!
Business response:
Thank you so much for your kind words, April. We really appreciate you taking the time out to share your experience with us. - MS
Frequently asked questions about Universal Windows Direct of Cleveland
How is Universal Windows Direct of Cleveland rated?
Universal Windows Direct of Cleveland has a 4.9 star rating with 2,001 reviews.
When is Universal Windows Direct of Cleveland open?
Universal Windows Direct of Cleveland is closed now. It will open tomorrow at 8:00 a.m.