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Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
24801 Rockside Rd, Bedford Heights, OH, 44146, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 3:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
Very good service with Universal Windows Direct. Cody Hinkle was very professional, knowledgeable and friendly. I can not wait for my new Windows and doors to be installed in my home.
Jeff and Dustin installed our windows today. They were very polite and completely cleaned up all the dust that was made from the windows being installed. They were on time and made sure that we were completely happy with our windows before they left. \
We did a virtual consultation with Cody Hinkle & were very impressed. Even though it was a virtual meeting, he made us feel very comfortable & it couldn’t have gone any better if in person. He is a very knowledgeable guy & we learned so much through this experience. We learned about other products & what makes Universal Windows Direct stand out above the rest. Cody was very willing to work with us, speak with his manager & get us a deal that we were willing to work with.
I would highly recommend Universal Windows Direct to anyone looking for new replacement windows. The presentation by Cody Hinkle was outstanding. He is very knowledgable precise and the process is painless.
Knowledgeable staff and good service
Met with Cody Hinckle. Cody was very knowledgeable and helpful. The windows are made very well and they have an excellent warranty. We were very satisfied with our experience.
Jenna Wolfe did a great job finding me the windows I wanted. Although there were a few hiccups getting them, the team manager at Universal came through and the installers did a fantastic job putting the windows in.
My sales rep. Cody Hinkle was very efficient & professional. His patience & kindness plays a big part in decision making. He. explained his products thoroughly & represented his company very well. l would recommend Universal Windows Direct to my family & friends
Jenna Wolf and the whole universal windows team were great to work with. We love our new windows. We like our new kitchen window so much we’re not putting the blinds back up. Thanks to all of you
Business response:
Hello! Thank you for the positive feedback and recommendation! We are so happy to hear that Jenna and the install team members provided you with a great experience. Please don't hesitate to reach out if you need anything! - MS
Universal Windows Direct of Cleveland has a 4.9 star rating with 1,993 reviews.
Universal Windows Direct of Cleveland is closed now. It will open tomorrow at 8:00 a.m.