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Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
3563 Interchange Rd, Columbus, OH, 43204, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 3:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
I'm still waiting to hear back from Tim regarding a date for someone to come out and finish our project. I left a voicemail for him on 5/18 and another one this morning. There is still one sliding glass door remaining to be installed (the wrong size was ordered), a defective stationary window that needs to be replaced, a tear in a screen that was installed, deep scratches/gouges in one of the sliding glass door screens and as I left in 2 voicemails to Tim, one of the windows that was installed has a crack in it. In closing, ... read more
The sub contractors are great but your company says you do not use sub contractors
This has been one of the worst purchasing decisions I've made. We made the decision to do a full home window replacement project, that included a sliding door and bay window due to windows that were extremely difficult to open. Within a week of the December installation one glass pane cracked (later replaced) and we noticed that the lip to raise the windows on our bay window were not rounded off like all of the other windows and was so sharp they were causing cuts. When we had a nice day in January we had opened all of the w... read more
Unfortunately, our sales representative did not correctly include a door handle request related to our doors on the paperwork for our install. He was eager to secure our purchase of the windows and patio door on a Friday evening, but did not get the information correct for our order, despite verbally agreeing that we could include the upgraded chrome door handle with our order. Without the paperwork indicating the inclusion of the handle, there was no record of his assurance that we would have the requested chrome door handl... read more
i will not in fact i will tell them to stay far away from this company.i purchased my windows from a contract that the sales man and i had come to an agreement to .all my windows but we where gonna install front than back a few weeks apart ,after the front was installed i called to make the arrangem...
Probably not.
Universal Windows Direct of Columbus has a 4 star rating with 2,744 reviews.
Universal Windows Direct of Columbus is open now. It will close at 8:00 p.m.