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Universal Windows Direct of Columbus
- Windows Installation
- Columbus, OH
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
3563 Interchange Rd, Columbus, OH, 43204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Still have not corrected the mistake they made regarding my windows
Didn’t finish the entire job until 1 1/2 years later but in the meantime they sent my account to their collections agency expecting payment
Didn’t finish the entire job until 1 1/2 years later but in the meantime they sent my account to their collections agency expecting payment
Windows did not come with capping, it took a month to do that then windows are not the same,looks sloppy . Two screens have holes in them they still are not fixed. A shutter was broken that still is not fixed and I am getting conflicting answers about that. They are scheduled to come out again 3rd time on October 10th I hope everything can be done by then. In the mean time the front of my house doesn’t look like I thought it would . The windows do look good on the inside.
No. The service was poor and one window was measured wrong by several inches. Windows were delivered with hard to remove stickers that should have been removed inhouse and by Universal Windows. Techs didn't put my blinds back up when finished.
One of our windows did not come in the correct size with the rest of the order. We were told by the installer it would be corrected within the week. It was not. We called multiple times and were never given an answer as to when our window would come in. It took about 3 months to get the correct window in, which was part of a matching set. We started the process in March and still do not have the completed windows and screens we paid for. We were suppose to get pet screens on two windows, but that is not what was installed.
Installers were rude and nasty about the stuff being in their way when I was told they would move it with no problems ask
Frequently asked questions about Universal Windows Direct of Columbus
How is Universal Windows Direct of Columbus rated?
Universal Windows Direct of Columbus has a 4 star rating with 2,744 reviews.
When is Universal Windows Direct of Columbus open?
Universal Windows Direct of Columbus is open now. It will close at 8:00 p.m.