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Universal Windows Direct of Columbus
- Windows Installation
- Columbus, OH
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
3563 Interchange Rd, Columbus, OH, 43204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Signed contract at time of their presentation. Ask that they mail me a paper copy, never happened. Exterior Trim was installed incorrectly on day of installation, took months to get it fixed. Two screens were damaged at installation, were re-meshed but later had to be replaced which they said should have been done I the first place due to window size
after instaling the windows and looking over the job, we seen where they cracked and badly chipped our trim around the windows. there were dirty finger prints on the white window frames on a couple of windows. they did not clean the glass, it was dirty and the very hard to get off stickers on the glass was left for us to remove. we had to repaint all of the trim around all of the windows. this is not the way things looked a couple years ago when you did our first windows.
The project was started on 10/16/2020 and completed on 07/18/2022. It took 9 months to complete the project which is not acceptable.
Delays and did not add our shed on to the contract. Failed to communicate with us unless we kept calling them.
Their windows we went with seemed very well built and are happy with them. But our salesperson, the customer service dept and the installers, we had issues with it and if we had to do over again, I don't think we would have gone with them.
Slider is great. Tore out the window then said the new Windows will not fit
Still not finished after weeks and weeks.
Frequently asked questions about Universal Windows Direct of Columbus
How is Universal Windows Direct of Columbus rated?
Universal Windows Direct of Columbus has a 4 star rating with 2,744 reviews.
When is Universal Windows Direct of Columbus open?
Universal Windows Direct of Columbus is open now. It will close at 8:00 p.m.