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Universal Windows Direct of Columbus

4.0

About this business

Location details

3563 Interchange Rd, Columbus, OH, 43204, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.03,049 reviews
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Jamie L.'s profile image
Jamie L. 
3 years ago

The windows are great. The installation left a lot to be desired. I'll be contacting the company to remedy the issues. 

Business response:

Hi, Jamie. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more and help as we can. Please send an email to customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist. ^JD 

Alfred K.'s profile image
Alfred K. 
3 years ago

Business response:

Hi, Alfred. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more and help as we can. Please send an email to customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist. ^JD 

John P.'s profile image
John P. 
3 years ago
Lyn C.'s profile image
Lyn C. 
3 years ago

I’ve still got two windows that are not correct. 

Business response:

Hi, Lyn. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more and help as we can. Please send an email to customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist. 

Dorothy W.'s profile image
Dorothy W. 
3 years ago

NO 

Business response:

Hi, Dorothy. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more and help as we can. Please send an email to customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist. ^JD 

Krystyn G.'s profile image
Krystyn G. 
3 years ago

Business response:

Hi, Krystyn. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more and help as we can. Please send an email to customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist. ^JD 

Shannon D.'s profile image
Shannon D. 
3 years ago

No I will not recommend, in fact I tell people to stay away from Universal Window's. My door installation was a bad experience. 

Business response:

Hi, Shannon. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more and help as we can. Please send an email to customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist. ^JD 

Rhoda S.'s profile image
Rhoda S. 
3 years ago

My large sliding window is leaking air around the window. I am unable to schedule an appointment to have someone look at it because of my work schedule. The scheduling person was rude on the phone ( Christine). I asked to speak to a manager which did not happen. I paid thousands of dollars for the window and it's costing me alot of money because I'm losing heat. 

Business response:

Hi, Rhoda. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more and help as we can. Please send an email to customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist. 

Matt L.'s profile image
Matt L. 
3 years ago

Business response:

Hi, Matt. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more and help as we can. Please send an email to customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist. 

Frequently asked questions about Universal Windows Direct of Columbus

How is Universal Windows Direct of Columbus rated?

Universal Windows Direct of Columbus has a 4 star rating with 3,049 reviews. 

When is Universal Windows Direct of Columbus open?

Universal Windows Direct of Columbus is open now. It will close at 9:00 p.m.