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Universal Windows Direct of Columbus
- Windows Installation
- Columbus, OH
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
3563 Interchange Rd, Columbus, OH, 43204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Not pleased as we were not told the truth from the salesman.
This company's customer service is terrible.
Our installation started over 2 weeks ago and I only just yesterday received a call to finish the installation which will be next Tuesday meaning that our job took a month to install. The job was also not completed in any way to our satisfaction. I would never recommend such service to a friend.
Poor communication. Lack of information. Information provided was wrong. Wouldn’t recommend to anyone.
This has probably been the worst experience I’ve had dealing with a company. Sales experience was great. I had a follow up with the company to verify window measurements. Upon install day, the installation crew informed me some of the windows were screwed up. They installed windows that were to be correct. Before they left, the install crew chief informed me new measurements had been taken on remaining windows and timeframe should be 3-4 weeks before replacing. I had a full exterior painting project already scheduled with an... read more
The windows were installed nice. But poor quality control between measurements and factory. Supposedly factory thought 3 was a 5 and cur window to 54.5 instead of 34.5 inch's. Then thought installer called for correction of window. But I had to follow up 3 days later to get window ordered. Poor customer service. Second, I had windows installed on a Thursday and then get call from universal windows asking for payment. I gave a check to installer after only installed 7 out of 8 windows . And lady could not give status on check... read more
Frequently asked questions about Universal Windows Direct of Columbus
How is Universal Windows Direct of Columbus rated?
Universal Windows Direct of Columbus has a 4 star rating with 2,744 reviews.
When is Universal Windows Direct of Columbus open?
Universal Windows Direct of Columbus is closed now. It will open tomorrow at 10:00 a.m.