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Universal Windows Direct of Columbus

4.0

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

3563 Interchange Rd, Columbus, OH, 43204, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.02,744 reviews
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Customer in Chillicothe, OH's profile image
Customer in Chillicothe, OH 
3 years ago

The worst part about all this nobody has got a hold of me management there has been pictures taken and sent and nobody’s got a hold of me 

Tyna D.'s profile image
3 years ago

We are still waiting for you all to finish the job. Plus on the windows that are installed, I question the seal around the window frame. Cold air seems to be coming in. 

Saul H.'s profile image
3 years ago
James B.'s profile image
3 years ago

Installation looks horrible. 

Taylor W.'s profile image
3 years ago

The lack of communication really put a hinder on me referring this company to another person. 

Christopher P.'s profile image
Christopher P. 
3 years ago

I ordered windows and doors from this company in April. Eight months later and the project still isn’t complete. I have dealt with two no shows from installers on their scheduled dates with no communication that they couldn’t make it. One window and one door were not measured correctly and were built to the wrong size. A French door was installed that is letting more cold air in than the old door. Overall this has been a horrible experience and I would not recommend to anyone. 

Matt M.'s profile image
3 years ago

Major difficulties with the install. Sent wrong materials and couldn't finish the job on scheduled day. Mistakes can happen and I get that. For me the measure of a good company is how they respond to those challenges. I was promised it would take only a day or two to fix, but two weeks later I'm still waiting. Had to call myself after being promised I would hear from the company. 

Lori S.'s profile image
3 years ago
Nathan B.'s profile image
3 years ago

Frequently asked questions about Universal Windows Direct of Columbus

How is Universal Windows Direct of Columbus rated?

Universal Windows Direct of Columbus has a 4 star rating with 2,744 reviews. 

When is Universal Windows Direct of Columbus open?

Universal Windows Direct of Columbus is open now. It will close at 8:00 p.m.