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Universal Windows Direct of Columbus
- Windows Installation
- Columbus, OH
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
3563 Interchange Rd, Columbus, OH, 43204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Very bad
Product is solid. Install crew, solid. Customer service, needs some work.
Product is solid. Install crew, solid. Customer service, needs some work.
Installers did not insulate around the windows properly
Easy to buy windows. However, once install comes, don't plan on them keeping their appointment time or that your windows won't need additional parts later or glass replaced because of scratches/gouges. And if you call to complain, you will be told to "deal with it". The install crew we had was amazing. They came when they were told (company changed our install time without consulting us, so we had to take time off work to be home). Install crew we had was very professional and did a great job. They found scratches in my glas... read more
Installation was scheduled to start between 8 and 10 am, received a call after 10 am that the crew was completing another installation and would start between 2 and 4 pm, crew arrived after 5 pm and stated that my installation was just put on them. Crew installed 6 windows and trimmed them out on day two. Crew also stated that they thought they were missing a window that day but would recheck the warehouse in the morning. Day two crew confirmed that a window was missing and they were told it would be two weeks to remanufactu... read more
The customer service was terrible,it took three times for them install my windows over all we did not have a good experience
Frequently asked questions about Universal Windows Direct of Columbus
How is Universal Windows Direct of Columbus rated?
Universal Windows Direct of Columbus has a 4 star rating with 2,746 reviews.
When is Universal Windows Direct of Columbus open?
Universal Windows Direct of Columbus is closed now. It will open at 10:00 a.m.