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Universal Windows Direct of Columbus

4.0

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Location details

3563 Interchange Rd, Columbus, OH, 43204, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.03,049 reviews
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Review in New Albany, OH's profile image
Review in New Albany, OH 
3 years ago

1. They are some what disorganized, not having the right tools at once. At one point, the slide door glass got too much pressured as he tried to remove it, ended up shattering it. I ended up providing an old curtain to catch the glass. 2. Left tools at my house 3. Shattered glass pieces found on drive way. They lifted the damaged panel over the balcony rail which is directly above the drive way. I sweeped the glass aside since I do not own a shopvac. 4. I personally removed the stickers, wiped clean the glass though unable t... read more

Customer in New Albany, OH's profile image
Customer in New Albany, OH 
3 years ago

1. They are some what disorganized, not having the right tools at once. At one point, the slide door glass got too much pressured as he tried to remove it, ended up shattering it. I ended up providing an old curtain to catch the glass. 2. Left tools at my house 3. Shattered glass pieces found on drive way. They lifted the damaged panel over the balcony rail which is directly above the drive way. I sweeped the glass aside since I do not own a shopvac. 4. I personally removed the stickers, wiped clean the glass though unable t... read more

David L.'s profile image
David L. 
3 years ago

All personnel associated with the project were very professional, accommodating, and considerate. Communication was outstanding throughout. Given the age of the windows being replaced and the final product installed by UWD, I would definitely recommend UWD to my friends and neighbors. 

Ian M.'s profile image
Ian M. 
3 years ago

This does not reflect on my most recent service call, which was the conclusion of well over a year of service calls to resolve my installation issue. Dozens of visits, calls, and problems. 

Justin B.'s profile image
Justin B. 
3 years ago
Marina D.'s profile image
Marina D. 
3 years ago

Low quality product, very poor workmanship, windows and door delivered/installed with multiple scratches, dents sharp edges, black marks. Overall they appear as rather used than brand new product. One window is already broken after 1 day of use! 

Karen V.'s profile image
Karen V. 
3 years ago
Adrienne M.'s profile image
Adrienne M. 
3 years ago

Universal Windows Direct – Columbus, OH Day 1 – 7/25/2022 – The crew showed up four hours late past their arrival time indicated from a phone call the previous day and was only on site for 90 minutes. During that 90 minutes they were able to incorrectly install two windows while the entire team argued with each other. I heard several of them cursing at each other and I have a video of them throwing their hands up at each other and yelling at one another. They ended up leaving without an explanation and we were left with a di... read more

Harold L.'s profile image
Harold L. 
3 years ago

Frequently asked questions about Universal Windows Direct of Columbus

How is Universal Windows Direct of Columbus rated?

Universal Windows Direct of Columbus has a 4 star rating with 3,049 reviews. 

When is Universal Windows Direct of Columbus open?

Universal Windows Direct of Columbus is open now. It will close at 9:00 p.m.