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Universal Windows Direct of Columbus

4.0

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

3563 Interchange Rd, Columbus, OH, 43204, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.02,746 reviews
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Tara M.'s profile image
4 years ago

At this point, no...we will not be recommending them . 

Shelly L.'s profile image
4 years ago
Andrew B.'s profile image
4 years ago

Waiting on two frames to be replaced due to being cracked. One window and screen broken by wind during install. Damaged our trim around the door and ripped the screen 

Shawn F.'s profile image
4 years ago
Karen A.'s profile image
4 years ago

Lousy customer service after the sale. 

Customer in Hilliard, OH's profile image
Customer in Hilliard, OH 
4 years ago

A salesman came out, took inventory of the windows, a second person came out to measure all the windows being replaced and then It took 16 weeks to get my windows and two were incorrectly measured. Therefore I’m still waiting for those two windows to be re-ordered and installed. I have not received a call or an email regarding status of the request. 

Cynthia L.'s profile image
Cynthia L. 
4 years ago

Will not be recomening Universal Windows! 

Customer in Delaware, OH's profile image
Customer in Delaware, OH 
4 years ago

I waited 5 months for my window, I was never given any information or updates on what was taking so long. Then they called and scheduled a install date. I was ready, moved all furniture and removed blinds and hardware, curtains and they called that morning to say they didn’t have a team to do the work. I waited 2 more weeks before they were installed. One window had a broken sash and it was noted on the work order, but when the repair man came to do the work, he had down it was a broken window and had the wrong part to repai... read more

Review in Delaware, OH's profile image
Review in Delaware, OH 
4 years ago

I waited 5 months for my window, I was never given any information or updates on what was taking so long. Then they called and scheduled a install date. I was ready, moved all furniture and removed blinds and hardware, curtains and they called that morning to say they didn’t have a team to do the work. I waited 2 more weeks before they were installed. One window had a broken sash and it was noted on the work order, but when the repair man came to do the work, he had down it was a broken window and had the wrong part to repai... read more

Frequently asked questions about Universal Windows Direct of Columbus

How is Universal Windows Direct of Columbus rated?

Universal Windows Direct of Columbus has a 4 star rating with 2,746 reviews. 

When is Universal Windows Direct of Columbus open?

Universal Windows Direct of Columbus is closed now. It will open at 10:00 a.m.