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Universal Windows Direct of Columbus

4.0

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

3563 Interchange Rd, Columbus, OH, 43204, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.02,746 reviews
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Joseph L.'s profile image
4 years ago

The company absolutely lied about many things and when questioned, had no ideas of the things happening. I paid extra for "problematic" windows and after 3 sets of people looked at the windows, we were told the windows could not be put in. I had to make a total of 12 phone calls to get it resolved and 9 of the 12 calls went to voicemails. There were 2 people that measured our windows and they didn't seam to know what they were doing. When I mentioned there were 2 people that measured the windows, everyone that I mentioned it... read more

Keith S.'s profile image
4 years ago
Roberta E.'s profile image
Roberta E. 
4 years ago
Curtis W.'s profile image
4 years ago

the windows we received seem to be leaking and seem to be causing excess moisture in some areas of our home 

Brent M.'s profile image
4 years ago
Beth G.'s profile image
4 years ago

My purchase date was July 22, 2020, and had to wait until Oct. 13, 2020 for them to be installed. 3 months is too long to wait, especially when the salesman said they had an abundance of glass due to the corona virus. 

Melissa C.'s profile image
Melissa C. 
4 years ago
Janese E.'s profile image
4 years ago

The work is not completed, and the company is trying to charge us for something they messed up. Phone calls are not being returned even after approximately six attempts over the past three to four weeks. 

Amber C.'s profile image
4 years ago

We have used your company for 4 separate projects and with every projects it is getting harder and harder to deal with you guys. 

Frequently asked questions about Universal Windows Direct of Columbus

How is Universal Windows Direct of Columbus rated?

Universal Windows Direct of Columbus has a 4 star rating with 2,746 reviews. 

When is Universal Windows Direct of Columbus open?

Universal Windows Direct of Columbus is open now. It will close at 3:00 p.m.