This profile has been claimed by the business owner or representative.
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
3563 Interchange Rd, Columbus, OH, 43204, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 3:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
Pushy salesmen, bad communication
Waited 12 weeks to have an communication with anyone from the company.
Windows were ordered Measurements 3 times Verbally checked 3 times 2 windows made incorrectly No idea when this will be reconciled No / zero communication
did not get accurate info from salesperson which resulted in some blinds / kitchen cabinets / walls damaged and or dirty
This company was several weeks later than their original estimate, didn't show up for one scheduled installation, then didn't complete all of the contracted work when they finally did show up. Two additional work days are pending, and yet this company thought it was appropriate to charge my credit card the full contracted price. The answer I'm receiving is that my situation has been sent to upper management, but it doesn't seem like upper management actually cares at all.
Well where do I start? My windows are not complete. Began this process in July. Salesman came out quick. Took over two months for windows. They forgot to order the biggest window in the house. My big picture window is now half done. They can’t finish trim until that is installed. I was told s...
Universal Windows Direct of Columbus has a 4 star rating with 2,746 reviews.
Universal Windows Direct of Columbus is closed now. It will open tomorrow at 11:00 a.m.