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Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
3563 Interchange Rd, Columbus, OH, 43204, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 3:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
For what I paid I expected a better result. Sidelight was scratched and installer had no touch up paint. And a large area of wall needs to be repaired and painted where molding doesn’t cover.
Customer service takes weeks to respond and that is while I was leaving messages every other day. Did a great job on my windows. Still waiting for someone to call me back about fixing my door.
Worst customer service I have ever dealt with. Attempted to cancel after I took time off work and tore house apart. Lied and said they didn't have another truck. Magically found one when they were told cancellation was no option. Lies, Lies, Lies.
We had a question about the job and called we have not heard back from them.
Universal Windows Direct of Columbus has a 4 star rating with 2,746 reviews.
Universal Windows Direct of Columbus is closed now. It will open tomorrow at 11:00 a.m.