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Universal Windows Direct of Indianapolis

4.0

About this business

Location details

6520 Corporate Dr, Indianapolis, IN, 46278, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.02,074 reviews
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Joseph C.'s profile image
Joseph C. 
3 years ago

Won't recommend. For what I am paying, everything should've been done in a day. Doors ordered not even ready. 

Business response:

Hi, Joseph. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more and help as we can. Please send an email to customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist. ^JD 

Jackie C.'s profile image
Jackie C. 
3 years ago

The job was incomplete and installation was not installed professionally. I would not recommend universal windows to any friend 

Business response:

Hi, Jackie. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more and help as we can. Please send an email to customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist. ^JD 

Richard A.'s profile image
Richard A. 
3 years ago

I was promised a $60.00 gas card and even after more than 5 times contacting and again being promised the card I still have not received one. 

Business response:

Hi, Richard. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more and help as we can. Please send an email to customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist. ^JD 

Sandi W.'s profile image
Sandi W. 
3 years ago

Business response:

Hi, Sandi. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more and help as we can. Please send an email to customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist. ^JD 

Jeff P.'s profile image
Jeff P. 
3 years ago

Wrapping on the windows on original install was terrible. Had to have that re-done, along with one window that was installed incorrectly and had to be reinstalled.Added 1 new window it was not placed where I wanted it ,I had it marked and I was there no one asked me they just did what they wanted to do. They then told me that there was a firewall on my outside wall which I knew was bullshit!My house was built in 1900,no firewalls! I would’ve excepted the window not being placed properly if I hadn’t been lied to. They should’... read more

Geoff P.'s profile image
Geoff P. 
3 years ago
Irina K.'s profile image
Irina K. 
3 years ago
Valerie R.'s profile image
Valerie R. 
3 years ago
Matt B.'s profile image
Matt B. 
3 years ago

Frequently asked questions about Universal Windows Direct of Indianapolis

How is Universal Windows Direct of Indianapolis rated?

Universal Windows Direct of Indianapolis has a 4 star rating with 2,074 reviews. 

When is Universal Windows Direct of Indianapolis open?

Universal Windows Direct of Indianapolis is closed now. It will open at 11:00 a.m.