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6520 Corporate Dr, Indianapolis, IN, 46278, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 3:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
Business response:
Hi, Terry. At Universal Windows Direct of Indianapolis, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please let us know at customerservice@universalwindowsdirect.com! ^M
Not happy with their professionalism, had to have them back 4 times! Had one installer that I had asked not to send him back, and they did. Finally fixed window in July. It's been going on for a year.
Business response:
Hi, Customer In Kirklin,. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more and help as we can. Please send an email to customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist. ^JD
Business response:
Hi, Customer In Frankfort,. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more and help as we can. Please send an email to customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist. ^JD
a lot of our answers are low rating as we have not had any doors installed yet......they had to re order doors to a correct size to fit and we are still waiting for a date of installation ...so its hard to give a survey yet.....
Business response:
Hello, Ed. At Universal Windows Direct, we aim to provide positive experiences at all times. We are disappointed to learn that this was not the case for you. Thank you for your feedback as this will help us to improve what we do. Please don't hesitate to reach out to customerservice@universalwindowsdirect.com if you would like to discuss your experience further. Thank you.^JD
I love my new windows, but very disappointed about them canceling my entryway doors.
Business response:
Thanks for this feedback, Raechelle. We are thrilled to hear you're loving your new windows. We are truly sorry about the inconvenience in canceling your entry door. If you would like to discuss this experience further, please contact us at customerservice@universalwindowsdirect.com.^JD
Business response:
We appreciate your feedback, Scott. If you would like to discuss your experience further, don't hesitate to reach out to us at customerservice@universalwindowsdirect.com. We would love the opportunity to resolve any issues. ^JD
Business response:
Hi, Kendall. We are sorry to hear that we didn't meet your expectations. We have very high expectations at Universal Windows Direct and would love the opportunity to make things right. Please get in touch with us at customerservice@universalwindowsdirect.com so we can assist in making things right.^JD
Business response:
Hi, Sara. We are sorry to hear that we didn't meet your expectations. We have very high expectations at Universal Windows Direct and would love the opportunity to improve. Please get in touch with us at customerservice@universalwindowsdirect.com!
Business response:
Hi, Carl. We are sorry to hear that we didn't meet your expectations. We have very high expectations at Universal Windows Direct and would love the opportunity to improve. Please get in touch with us at customerservice@universalwindowsdirect.com!^JD
Universal Windows Direct of Indianapolis has a 4 star rating with 2,032 reviews.
Universal Windows Direct of Indianapolis is closed now. It will open tomorrow at 11:00 a.m.