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Universal Windows Direct of Indianapolis

4.0

About this business

Location details

6520 Corporate Dr, Indianapolis, IN, 46278, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.02,032 reviews
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Terry L.'s profile image
Terry L. 
3 years ago

Business response:

Hi, Terry. At Universal Windows Direct of Indianapolis, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please let us know at customerservice@universalwindowsdirect.com! ^M 

Review in Kirklin, IN's profile image
Review in Kirklin, IN 
3 years ago

Not happy with their professionalism, had to have them back 4 times! Had one installer that I had asked not to send him back, and they did. Finally fixed window in July. It's been going on for a year. 

Business response:

Hi, Customer In Kirklin,. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more and help as we can. Please send an email to customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist. ^JD 

Review in Frankfort, IN's profile image
Review in Frankfort, IN 
3 years ago

Business response:

Hi, Customer In Frankfort,. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more and help as we can. Please send an email to customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist. ^JD 

Ed T.'s profile image
Ed T. 
3 years ago

a lot of our answers are low rating as we have not had any doors installed yet......they had to re order doors to a correct size to fit and we are still waiting for a date of installation ...so its hard to give a survey yet..... 

Business response:

Hello, Ed. At Universal Windows Direct, we aim to provide positive experiences at all times. We are disappointed to learn that this was not the case for you. Thank you for your feedback as this will help us to improve what we do. Please don't hesitate to reach out to customerservice@universalwindowsdirect.com if you would like to discuss your experience further. Thank you.^JD 

Raechelle E.'s profile image
Raechelle E. 
3 years ago

I love my new windows, but very disappointed about them canceling my entryway doors. 

Business response:

Thanks for this feedback, Raechelle. We are thrilled to hear you're loving your new windows. We are truly sorry about the inconvenience in canceling your entry door. If you would like to discuss this experience further, please contact us at customerservice@universalwindowsdirect.com.^JD 

Scott C.'s profile image
Scott C. 
3 years ago

Business response:

We appreciate your feedback, Scott. If you would like to discuss your experience further, don't hesitate to reach out to us at customerservice@universalwindowsdirect.com. We would love the opportunity to resolve any issues. ^JD 

Kendall K.'s profile image
Kendall K. 
3 years ago

Business response:

Hi, Kendall. We are sorry to hear that we didn't meet your expectations. We have very high expectations at Universal Windows Direct and would love the opportunity to make things right. Please get in touch with us at customerservice@universalwindowsdirect.com so we can assist in making things right.^JD 

Sara S.'s profile image
Sara S. 
3 years ago

Business response:

Hi, Sara. We are sorry to hear that we didn't meet your expectations. We have very high expectations at Universal Windows Direct and would love the opportunity to improve. Please get in touch with us at customerservice@universalwindowsdirect.com! 

Carl C.'s profile image
Carl C. 
3 years ago

Business response:

Hi, Carl. We are sorry to hear that we didn't meet your expectations. We have very high expectations at Universal Windows Direct and would love the opportunity to improve. Please get in touch with us at customerservice@universalwindowsdirect.com!^JD 

Frequently asked questions about Universal Windows Direct of Indianapolis

How is Universal Windows Direct of Indianapolis rated?

Universal Windows Direct of Indianapolis has a 4 star rating with 2,032 reviews. 

When is Universal Windows Direct of Indianapolis open?

Universal Windows Direct of Indianapolis is closed now. It will open tomorrow at 11:00 a.m.