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Universal Windows Direct of Indianapolis
- Windows Installation
- Indianapolis, IN
About this business
Location details
6520 Corporate Dr, Indianapolis, IN, 46278, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Business response:
Hi, Melissa. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more and help as we can. Please send an email to customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist. ^JD
I prefer to save my family and friends from going through this headache.
Business response:
Hi, Erin. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more and help as we can. Please send an email to customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist. ^JD
I would never recommend
Business response:
Hi, Melanie. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more and help as we can. Please send an email to customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist. ^JD
Part of my contract was to have a sign in my yard for thirty days which i will honor, however I have had three neighbors ask me about my windows and I've told all of them to use another company for windows. This will continue to be my recommendation going forward. My dissatisfaction is NOT with the installation, that was a great experience as the installers did a fantastic job on every thing. They even found five of the sashes to be defective from the factory and initiated an issue report (no. 81595) to address replacement. ... read more
Business response:
Hi, Richard. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more and help as we can. Please send an email to customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist. ^JD
You can have nice products to sell, but if the factory can't build it to specifications....
Business response:
Hi, Beth. At Universal Windows Direct of Indianapolis, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please let us know at customerservice@universalwindowsdirect.com! ^M
Cable was disconnected and never reconnected
Business response:
Hi, Quinton. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more and help as we can. Please send an email to customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist. ^JD
I have been contacted many times in regards to a future project that we might do in 5years. I told the person on the phone that I did not want to be contacted anymore and a different person would call me a month later inquiring about the same thing. After multiple calls, they finally have stopped.
Business response:
Hello, Lindsey. We apologize for any unwanted calls you have received from us. We wish you the best of luck with your home improvement project. Thank you for making us aware of your experience as it provides us with an opportunity to improve what we do. ^M
Frequently asked questions about Universal Windows Direct of Indianapolis
How is Universal Windows Direct of Indianapolis rated?
Universal Windows Direct of Indianapolis has a 4 star rating with 2,032 reviews.
When is Universal Windows Direct of Indianapolis open?
Universal Windows Direct of Indianapolis is closed now. It will open tomorrow at 11:00 a.m.