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Universal Windows Direct of Indianapolis

4.0

About this business

Location details

6520 Corporate Dr, Indianapolis, IN, 46278, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.02,074 reviews
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Brad H.'s profile image
Brad H. 
3 years ago
Dustin P.'s profile image
Dustin P. 
3 years ago

Business response:

Hi, Dustin. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more and help as we can. Please send an email to customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist. ^JD 

Scott K.'s profile image
Scott K. 
3 years ago

See comment below 

Business response:

Hi, Scott. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more and help as we can. Please send an email to customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist. ^JD 

Nahum P.'s profile image
Nahum P. 
3 years ago

I will never recommend a company like this after the unprofessional and awful experience stay away!!!! 

Business response:

Hi, Nahum. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more and help as we can. Please send an email to customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist. ^JD 

Claire R.'s profile image
Claire R. 
3 years ago

Business response:

Hi, Claire. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more and help as we can. Please send an email to customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist. ^JD 

Sara C.'s profile image
Sara C. 
3 years ago

Everything went well until the last few windows, which have yet to be completed. Poor communication and unhelpful support calls. 

Business response:

Hi, Sara. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more and help as we can. Please send an email to customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist. ^JD 

Kimberly P.'s profile image
Kimberly P. 
3 years ago

Business response:

Hi, Kimberly. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more and help as we can. Please send an email to customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist. ^JD 

Byron W.'s profile image
Byron W. 
3 years ago

Well the windows move up and down, kept out the rain yesterday, my problem was the install. 

Business response:

Hi, Byron. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more and help as we can. Please send an email to customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist. ^JD 

Kai C.'s profile image
Kai C. 
3 years ago

Took 5 months to complete. 3 times installers did not show up for appointment. Companies refused to allow me to talk to someone in charge of project manager. Asked 10 times for a call back 

Business response:

Hi, Kai. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more and help as we can. Please send an email to customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist. ^JD 

Frequently asked questions about Universal Windows Direct of Indianapolis

How is Universal Windows Direct of Indianapolis rated?

Universal Windows Direct of Indianapolis has a 4 star rating with 2,074 reviews. 

When is Universal Windows Direct of Indianapolis open?

Universal Windows Direct of Indianapolis is closed now. It will open at 11:00 a.m.