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Universal Windows Direct of Indianapolis
- Windows Installation
- Indianapolis, IN
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
6520 Corporate Dr, Indianapolis, IN, 46278, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I never received receipts for the 2 payments, the 1 for the deposit and the 1 for when the job was done. The salesman told us that he did not give receipts the company will send us one. we have never seen 1. But the installer would give us 1 along with the warranty papers. That did not happen. Was told the same by the installer, got nothing.
Would not recommend
It shouldn’t take 4 months to get windows the guys had 3 but took for ever to get the 4th one
Time frame was not acceptable two months late
This was a disaster start to finish. We have used Universal Windows Direct before with great success, so we called them again when we moved. Big mistake. From the very first day, the salesman was extremely late for our appointment and ended up being here through our dinner time and time to get our child to bed for school in the morning. The windows we ordered for an 8 to 12 week delivery did not come in for 15. Understandable, given the pandemic. Finally get install scheduled, and I wait around all day on install day for no ... read more
If the work alone were to be critiqued, the window installation would be no trouble. Fine job by the installer...left zero mess and went right to work and windows done in about 1 1/2 hours. That's time of arrival and departure respectively. However, as for your advertisements on television and my c...
Al our sales guy was very great, kept us up to date on installation. installation date was changed a few times. once due to the installers truck breaking down on the way to our house. the installers were late both days, by like a 1/2 hour. they did communicate they would be late, but kept changing who they would call making it confusing for my husband and i.
Windows are fine but a small resulting tear in the screen upon installation still is unresolved a couple weeks afterwards. I waited patiently 3 months for the installation and certainly dont want to wait another 3 months to get the small tear corrected. Please address so I can resolve payment.
Frequently asked questions about Universal Windows Direct of Indianapolis
How is Universal Windows Direct of Indianapolis rated?
Universal Windows Direct of Indianapolis has a 4 star rating with 2,011 reviews.
When is Universal Windows Direct of Indianapolis open?
Universal Windows Direct of Indianapolis is closed now. It will open tomorrow at 11:00 a.m.