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Universal Windows Direct of Milwaukee

3.9

About this business

Location details

N93W14655 Whittaker Way, Menomonee Falls, WI, 53051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
Sun10:00 a.m. to 4:00 p.m.
3.91,196 reviews
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Dawn W.'s profile image
Dawn W. 
4 years ago

Business response:

Hi, Dawn. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more and help as we can. Please send an email to customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist. ^JD 

Leo H.'s profile image
Leo H. 
4 years ago

Business response:

Hi, Leo. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more and help as we can. Please send an email to customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist. ^JD 

Karen B.'s profile image
Karen B. 
4 years ago

Business response:

Hi, Karen. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more and help as we can. Please send an email to customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist. ^JD 

Peggy L.'s profile image
Peggy L. 
4 years ago

I was lied to. I have damage to woodwork. Two windows were installed improperly. I've had two visits with window tech. All issues are still not resolved.I'm not happy with quality of product or service! 

Business response:

Hi, Customer In New Holstein,. We are sorry to hear that we didn't meet your expectations. We have very high expectations at Universal Windows Direct and would love the opportunity to make things right. Please get in touch with us at customerservice@universalwindowsdirect.com so we can assist in making things right.^JD 

Bo B.'s profile image
Bo B. 
4 years ago

Business response:

Hi, Bo. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more and help as we can. Please send an email to customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist. ^JD 

Rodney S.'s profile image
Rodney S. 
4 years ago

the follow thru for missing parts really sucks. I got the windows and still have issues with completing order. 

Business response:

Hi, Rodney. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more and help as we can. Please send an email to customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist. ^JD 

Pete H.'s profile image
Pete H. 
4 years ago

Business response:

Hi, Pete. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more and help as we can. Please send an email to customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist. ^JD 

Samantha K.'s profile image
Samantha K. 
4 years ago

Business response:

Hi Samantha, we appreciate your feedback on your experience with us at UWD!^JD 

Kathy B.'s profile image
Kathy B. 
4 years ago

Not at all happy with our windows, quality and lack of customer service to address concerns. 

Business response:

Hi, Kathy. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more and help as we can. Please send an email to customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist. ^JD 

Frequently asked questions about Universal Windows Direct of Milwaukee

How is Universal Windows Direct of Milwaukee rated?

Universal Windows Direct of Milwaukee has a 3.9 star rating with 1,196 reviews. 

When is Universal Windows Direct of Milwaukee open?

Universal Windows Direct of Milwaukee is open now. It will close at 4:00 p.m.