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Vandergriff Chevrolet
- Car Dealers
- Arlington, TX
About this business
Location details
1200 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | Closed |
No words they are the worst at helping after you buy a defective vehicle a brand new truck almost had been rebuilding it since I bought and still keeps braking down now I know why they made that lemon law.
Business response:
We are so disappointed to learn of this situation. We would like the chance to try to make this better. Please reach out to Charlie Pace, our Service Director, at 817-299-2362 or Cpace@vandergriffchevrolet.com to discuss what we can do to help.
If was horrible, I dont know how many times I have to tell all the gentleman in service and in sales Im not gay and Im married . Inn in
Business response:
Thank you for bringing this to our attention. We take our clients' comments seriously and want to understand your situation in further detail. Please reach out to Charlie Pace, our Service Director, at 817-299-2362 or Cpace@vandergriffchevrolet.com to discuss what we can do to help.
I didn't get that truck. And this review has to be 50 characters long....
Business response:
We are disappointed that you are not satisfied with your experience at our dealership. We would like to speak with you further about your visit so that we may work towards a resolution. Please contact Reggie Carter at RCarter01@vtaig.com at your earliest convenience so we can address your concerns.
Bad service, high prices and incompetent technicians. My ride quality is now worse after spending $4k in repairs.
Business response:
We are sorry to hear that you did not have a positive experience with us. We always strive to provide our customers with the best service possible and it seems like we fell short in your case. We understand that you have not been satisfied with the service provided to you. Please know that we take our customer's concerns seriously and we are committed to finding a solution to this issue. We would like to work with you to address your concerns and find a resolution that is acceptable to you. Please reach out to us at your ear... read more
The staff did not have good customer service nor were they accommodating. I was very dissatisfied.
Business response:
Thank you for taking the time to share your feedback, Evan. Our team works hard to provide customers with the best support possible and we apologize that this wasnt your experience. Wed like to better understand what happened and how we can make things right, so Please reach out to Charlie Pace, our Service Director, at 817-299-2362 or Cpace@vandergriffchevrolet.com to discuss what we can do to help
They don't do the 27 point inspections , they olnly do work for the charges,Please do not take your venhicle to them, they will just take your money, told me i needed a new batrery and AAA checked out my battery and it was still good , just a F@@@@ ripped off.
My car started leaking oil due to a hole in the filter that they installed. Oil leaked over the garage floor. A week later I get a indicator light for my ESC(Electronic Steering Control) which was informed it would take 2+ weeks to do a diagnostic. Not worked on but diagnostic. Was not able to schedule a diagnostic just the inconvenience of not having my car. No loaners or ride shares available.
Not such great experience I was not satisfied with their services my vehicle was not detailed as I was promised. Poor customer service
Business response:
Thank you, for your feedback. It is our goal that every customer leaves 100% satisfied so we are disappointed to hear that you did not. Our team would like to speak with you so that we can address your concerns. Please reach out to Charlie Pace, our Service Director, at 817-299-2362 or Cpace@vandergriffchevrolet.com to discuss what we can do to help.
I had an appointment to get the tires rotated and oil and filter changed. After waiting an hour and a half they had not even started on my car. So what is the use in making an appointment when you still have to wait in line behind everyone else that just showed up that day.
Frequently asked questions about Vandergriff Chevrolet
How is Vandergriff Chevrolet rated?
Vandergriff Chevrolet has a 4.3 star rating with 9,838 reviews.
When is Vandergriff Chevrolet open?
Vandergriff Chevrolet is closed now. It will open tomorrow at 8:30 a.m.