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Vasona Creek Healthcare Center
- Nursing home
- Los Gatos, CA
About this business
Location details
16412 Los Gatos Blvd, Los Gatos, CA, 95032, United States
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When your parents get older the thought of them having to go to a recovery center is scary, or at least it was for me. Unfortunately this isn't my first experience with long term care, but I can say it's the best and most positive experience. The staff at Vasona Creek is awesome. They were responsive to my questions, communication was never a challenge in getting updates on my mother progress and lab work. I was there at random times throughout the day and the staff was always kind and attentive. The food was edible and I ne... read more
Business response:
Thank you Christine R. for your review.
My grandmother stayed at Vasona Creek before she had passed. The nursing staff was very compassionate and made our family feel involved. They provided the information and resources we needed and communicated with us in a timely manor. The facility was clean and staff was polite. I would definitely recommend Vasona Creek!
The care at Vasona Creek is personalized and high quality. It's clean and the staff is very helpful.
Business response:
Thank you Sarah for your comment. Much appreciated.
The staff at Vasona Creek were incredible during my mother's stay. The nurses were very caring and attentive. Her therapists were very knowledgeable and we were thrilled at how quickly she was able to come back home to us. I highly recommend this facility!
Business response:
We appreciate your feedback and we’ll be sure to share the message. Thank you again! -Brett
My aunt stayed here after she had hip surgery and she received awesome care! The staff was caring and friendly. The facility was very clean. Vasona Creek Healthcare gets no complaints from me!
Business response:
Thank you so much for your review. If there is anything we can do better let me know. -Brett
Thank you for taking such good care of my Mom during her 6 week stay here. Wonderful care and staff. Kept very clean and comfortable. Some minor communication issues between Kaiser and administrative but was corrected immediately. Her occupational therapy and physical therapy was stellar !! Shout out to the second floor nurses and a wonderful CNA Patricia !!
My mother in law is here for rehab of her broken leg. I am in the health care field so I have heard a lot of bad stories about Care homes. I have to say this facility is very good. I like to also acknowledge a very good CNA. His name is Rafael, this young men really shows a lot of care and compassion towards the patients. Rafael is very helpful and makes my mother in law feel at home during her stay here. My mother in law said there is a couple of MA's that are very rude and they do not want to help her shower. When they do ... read more
Business response:
Hi Juanita, thank you for your review. I will address the MA’s. This should not be happening. We will be sure to honor Rafael too. Thank you for your very informative review. Brett, Administrator
My intentions were to have posted this review, a few months ago. My Mother was here in February 2018, but unfortunately passed away early in March with an illness that she had battled for several years. It was certainly not her first time at Vasona... she was here in 2011, 2013 and I think in 2015 as well. Vasona was always our first choice over whatever other options were available. Basically, it was Vasona or she just wouldn't go! I'm thankful for the care that she received, each and every time she stayed here. From the n... read more
A good experience overall. Staff is friendly and kind. Therapy is terrific. Food is sometimes very good and sometimes not.
Frequently asked questions about Vasona Creek Healthcare Center
How is Vasona Creek Healthcare Center rated?
Vasona Creek Healthcare Center has a 3.7 star rating with 439 reviews.
When is Vasona Creek Healthcare Center open?
Vasona Creek Healthcare Center is open now. It is open 24/7.