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VineBrook Homes Dayton
- Property Management
- Dayton, OH
About this business
Location details
3500 Park Center Dr, #100, Dayton, OH, 45414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Advertising/Sales Issues My fiancé and I lived in a Vinebrook Homes property for 6 years. On 8/30/21, Vinebrook sent a bill for move out charges in excess of our original $675 security deposit without clear explanation or ability to resolve the issue. The charges included work that would be done to take care of normal wear and tear, like paint ($500). We never painted the rooms another color or damaged the paint. Charges included items that were never in the apartment while we lived there, such as the patio screen door. The... read more
Billing/Collection Issues I am a single mother of 5 children who lives in ********* *** I am dealing with a rat infestation in my home and Vinebrook Homes is not trying to fix this issue. Rats are biting into my food and also causing damages in the home that I am sure the company is going to try and charge me for. This has been going on for the past 7 or more months and Vinebrook has only sent maintenance out to look at the house and has yet to resolve it. The rental company keeps advising me to call pest control (in which I... read more
Problems with Product/Service 8/7/21 only toilet in home broke. *** # contacted. 8/8/21 plumber came did a main line clean out stated Vinebrook would have to replace flooring and toilet as it wouldn't get a proper seal. 8/9/21 toilet broke again *** # contacted again - no maintenance came - house uninhabitable especially for children including one with disabilities. 8/11/21 called *** again to get a follow up. Told send an email. No response to email. 8/13/21 given notice of 30 days intent to vacate via certified letter. 8/1... read more
Problems with Product/Service I currently rent through Vinebrook Homes. In June of 2021 they purchased the home we were living In through trading earth reality. They knew all of the damage that was wrong with the home before purchasing it these are the same issues we were having with trading earth reality that they have never fixed. I have made atleast three work orders all of them have been canceled! The first work order was put In like the end of July threw men came out looked at the house and took pictures after that that... read more
Problems with Product/Service An emergency maintenance request was placed on 9-5 around 1am for a fallen tree limb. The tree limb caught fire as it fell onto a live electrical wire, ripped off the service mast to the house as well as the gutters and caused roof damage. A maintenance request was immediately placed after emergency services were called and the electric company came to safely disconnect the electrical to the property to prevent any fires. A Vinebrook maintenance technician was at the property 9-6 around 9am and... read more
Advertising/Sales Issues My name is **** ******. I am appalled at how unprofessional Vinebrook has been. So, early August I was having issues with billing. I was sent out a reversal. On said Reversal it did not list why the payment had been reversed. I called you guys 15 times. Left a dozen messages also, reached out via email. Still no response from the billing department/ Collections. So, Desperate for a resolution. I reached out to my bank. They were able to get me the information I needed. Realizing it was due to the inc... read more
Problems with Product/Service We moved out of our Vinebrook house on 7/15/21, after living there the entirety of our lease. We were never late paying rent, always paid in full, and never submitted a work order. We fixed problems our selves. On 8/13/21 when I received our check for a small portion of our deposit, I emailed Jessica Kruse and asked who I could call regarding discrepancies I had. She advised that email was the best point of contact, so I then emailed her regarding the situation. I have followed up asking for an ... read more
Billing/Collection Issues Air conditioner went out Tuesday overnight into Wednesday 9/1. Filled a maintenance request online. Called several times over the next two days as the unit is freezing into the furnace now. No one has returned calls, no one has called us. I have a newborn and a toddler who are both miserable inside out home as it is 85 plus degrees in here.
Problems with Product/Service I've been living at my home under a different management company up until March 1st of 2021 when Vinebrook Homes took over management. Since then I've had several issues. One of my current issues is the rental assistance that I've been approved for under ****************'s program has not been applied to my account. I was approved for this assistance back in July and **************** stated that the check has already been sent to Vinebrook Homes and has cleared. Yet, I am still being charged ren... read more
Frequently asked questions about VineBrook Homes Dayton
How is VineBrook Homes Dayton rated?
VineBrook Homes Dayton has a 1.6 star rating with 1,412 reviews.
When is VineBrook Homes Dayton open?
VineBrook Homes Dayton is open now. It will close at 5:00 p.m.