This profile has been claimed by the business owner or representative.
VineBrook Homes Dayton
- Property Management
- Dayton, OH
About this business
About us VineBrook Homes VineBrook Homes is an internally managed real estate company specializing in acquiring, renovating and leasing single family homes. Unlike other providers, VineBrook takes a different approach in the growing Single Family Rental Home industry, focusing on affordability and value for our residents. Since our commencement in 2007, we have quickly become one of the largest providers of quality homes with a variety of housing options offered.
Location details
3500 Park Center Dr, #100, Dayton, OH, 45414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Problems with Product/Service A/C unit has quit working 3 times this summer, twice this week alone. It takes 1 to 2 business days for a response from vinebrook even when outside temp is 95 plus with a heat index over 105. They do not trouble shoot or repair the unit, only add freon. Downstairs temp is 80 plus with the upstairs temp 90 plus. Our rent is always paid on time, yet vinebrook does not respond to maintenance requests in a timely or effective manner. Next step is to file a complaint with HUD. At 95 degrees plus outs... read more
Problems with Product/Service for 5 years I've complained about a pipe that flows water onto my sidewalk. landlord keeps calling a plumber. now that pipe is broken & the water is no longer on my sidewalk but all over the basement floor. called plumber again on 8/8 & was told we need the carpet crew & an excavtor sent out. my 92 year old dad is sloshing around on soaked carpet that's been there over 2 weeks & is probably going to mold. My dad has COPD & shouldn't have to endure walking thru water when he can barely walk at al... read more
Problems with Product/Service We are renting from Vinebrook and sent a termination letter on 7/26/2021 6:22 PM. They did respond and told us they would send us buyout paperwork that would have a fee of three times our rent and no return of our deposit. This is not listed anywhere in the lease. We told them we would follow through. They took away customer service contact by phone and only way to reach is by email. We have sent three reminders to them with both my email and my husband's and still have no response. We are reach... read more
Problems with Product/Service We have had multiple problems with Vinebrook homes, the most recent of which being a tree in the backyard that lost a big limb that fell on top of two of our cars. Vinebrook has not communicated with us about the removal of the tree, and almost two days later, the limb is still on two cars. We are unable to go to work, unable to file claims with insurance, and Vinebrook isn't even communicating with us about the process, timeline, etc.
Advertising/Sales Issues I moved out of a Vinebrooks Homes rental house on 6/21/2021. My lease had switched leasing companies partially through my lease, and Vinebrook Homes claims to have lost $100 of my refundable deposit that they refuse to return to me, even though per my lease they are responsible for maintaining the accuracy of my deposit, and I have provided them with ample evidence showing the missing $100. Additionally, they charged $140 against my remaining deposit for stains on carpet that were plainly indicated o... read more
Problems with Product/Service We have multiple maintenance EMERGENCIES and no one is returning my calls. There is a HOLE in the floor, the sub flooring has shifted, there are no gutters around the house, and when it rains you can feel the moisture in the walls. There is also a hole in the side of the house. The moisture in my closet is causing mold to build up on the walls and an odor. The house is becoming uninhabitable and I'm looking into obtaining an attorney because at this point I'm begging you all to fix our maintenan... read more
Problems with Product/Service My husband and I signed a lease agreement with Vinebrook Homes on 7/29/21 with a move in date of 8/6/21. The gas company employee came out today to turn my gas on only to tell me that he couldn't start my service today. He stated that the release valve on the hot water heater is point the wrong way. It needed to be pointed downward so the release valve could function properly. And by it being pointed upward it could possibly malfunction and blow the house up. I called VBH several times until I f... read more
Billing/Collection Issues Company sent a false eviction notice sent in documentation requested company is still not complying or communicating
Billing/Collection Issues I had made a maintenance request on the evening of 8/6 regarding our AC unit going out, and it being 80* in the house. The following day, I was hoping to get a phone call saying they have looked it over, and they are aware, and that they are doing what they can, & at least an ESTIMATE on when I should be seeing someone to come out and look. Didnt hear anything that WHOLE Saturday, remind you it is the beginning of August, its 95 degrees in **! My house is saying 90 DEGREES! Also my windows are OLD &... read more
Frequently asked questions about VineBrook Homes Dayton
How is VineBrook Homes Dayton rated?
VineBrook Homes Dayton has a 1.6 star rating with 1,391 reviews.
When is VineBrook Homes Dayton open?
VineBrook Homes Dayton is closed now. It will open tomorrow at 8:00 a.m.