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Vonage Business Communications

3.7

    About this business

    Vonage Business Communications (VBC) activates conversations across voice, SMS, team messaging, fax, social, meetings, and more, providing a unified communication experience with elevated Quality of Service (QoS). 

    3.76,648 reviews
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    IveBeenVonified's profile image
    IveBeenVonified 
    3 years ago

    Vonage wins the "Masters of Run-Around" Awards in my experience. Do you think they could port a number from another tele-service at first ask? How about second ask or maybe third time a charm... I don't know if I should wait any longer - I mean after 2 months of them passing the buck, just how much more can a body take? The same goes with ordering a replacement hardware box... I'm on call number 2 now for re-order. I dislike the Customer Service - they can't seem to get i together at all. 

    Pashmaky's profile image
    3 years ago

    This app is from 2015 and looks like iOS 6..pathetic Can’t log out either 

    Techi40's profile image
    3 years ago

    I have been having lots of problems with Vonage since I installed it in my new IPHONE. Every time I place a call, after talking 5 or 10 seconds the line drops and disconnects. I have to wait for at least a minute before I can try again. I never had a problem with my old phone by since the last Vonage update I have had all kinds of problems. I used to have Vonage on a phone at home but even that phone was getting a lot of static and problems we finally got rid of it. I really need help. Techi2 

    vamsi0924's profile image
    3 years ago

    Lately Extension app is buggy. Always gets error while calling from the app. They are removing features without any notice. Also they charge high taxes. We end-up paying $45 bill every month for one line of service. There are many alternate services which charge less, offer excellent service. 

    Enna689's profile image
    3 years ago

    Don’t download this app because I have experienced an unusual problem of the vonage telephone number not working upon using this app. For example, the phone line has been working perfectly but I was unable to place a phone call using that number and when I was using this phone to place a call to my home vonage phone line, it was recorded that the ‘phone number is temporarily unavailable’. “Or the number you are calling is temporary unavailable”. I’m having tough luck trying to report this problem to Vonage technician. The fa... read more

    donewithdtv's profile image
    4 years ago

    It’s too easy to unintentionally terminate a call by accidentally tapping the gigantic END button in the app. Please make it smaller and not so prominent. 

    Gr8ehs's profile image
    4 years ago

    Vonage extension app was innovative and great. Now laggy and the connection is bad even with strong WiFi signal. App stops working randomly. It’s still a great feature but Vonage gave up on maintaining the app so it’s function is going down. 

    joyceb4014's profile image
    4 years ago

    They promised 4 Cents/minute to call my destination but charged $.34/minute once I signed up. Not only that, my cell phone company was charging me for the same calls that originated from Vonage! I complained but they didn’t do anything about it. In all I was charged hundreds of dollars for lousy service. I will rate them less than one start of there is such a rating! They are worse than scammers. 

    Chavab1's profile image
    4 years ago

    This app can only connect to cell phones from the United States, Canada, and England. If you live outside one of these countries, you cannot use this service. 

    Frequently asked questions about Vonage Business Communications

    How is Vonage Business Communications rated?

    Vonage Business Communications has a 3.7 star rating with 6,648 reviews. 

    When is Vonage Business Communications open?

    Vonage Business Communications is open now. It will close at 6:00 p.m.