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Vonage Business Communications
About this business
Vonage Business Communications (VBC) activates conversations across voice, SMS, team messaging, fax, social, meetings, and more, providing a unified communication experience with elevated Quality of Service (QoS).
Always disturbance in the voice and rarely connect. I am contemplating to even keep Vonage with me or not.
Voice not clear and it’s take long time to connect international call
If I’m playing music to my HomePod from my iPhone and a Vonage call comes in, if I try to answer the call the audio routing is all screwed up. I can’t change it in the call screen. Audio comes out of the HomePod and who knows which microphone is used. The other party can’t hear me. Only fix is to hang up, stop the music, then call them back. Super frustrating. Started happening recently. Maybe an iOS 13 issue or related to a recent Vonage update.
This app is a great idea, but it just doesn’t detect all incoming calls. Our home answering machine is set to answer after six rings, and occasionally I will find a message on it and no indication at all in this app that a call came in, even though my iPhone was nearby the whole time. Other times, it works just as you would expect, ringing my iPhone at the same time the house phone rings. Just too inconsistent to be useful. What use is an app that works only part of the time?
The extensions app used to ring your cellphone whenever you were away from your home phone. However, with the release of IOS 12 and IOS 13 this has stopped working ... it would be nice if this were fixed, I have reported this issue several times to tech support, but they have not responded to this issue.
After iOS13 upgrade, app gets stuck on launch screen and doesn’t take me to home screen - can’t make any calls from phone !!!
Application works really well on wifi but on cellular data, it lacks due to coverage problem. I hope it can work on low bandwidth as well like other applications on VOIP.. Also I hope they reduce their international calling charges...a lot of application now charges 1 cent per minute and with Vonage, I now pay $35 per month! Ridiculous!
When will there be an update to support the iPhone 11 Pro Max Screen size resolution? This has been a question now for over 2 years. What the hell is wrong with this company seriously. If your developers can't understand the need of screen size to support the app on full screen resolution then you have hired the wrong people. Seriously update this already and stop sitting there doing nothing.
I have used this app for years and while I don’t have any complaints on the call quality, the app in itself is at an elementary level. This rating is for the app, not for the service. The company charges customers up-to 45-60$ per monthly but hasn’t done anything to improve the app experience. It lacks even basic features like “favorite contacts” or “most called”. Convenience while using the app is one thing you’d be left wanting. I hope vonage opens it eyes and looks around how to uplift customer experience through this dig... read more
Frequently asked questions about Vonage Business Communications
How is Vonage Business Communications rated?
Vonage Business Communications has a 3.7 star rating with 6,648 reviews.
When is Vonage Business Communications open?
Vonage Business Communications is open now. It will close at 6:00 p.m.