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Vonage Contact Center (formerly NewVoiceMedia)

4.7

    About this business

    4.71,540 reviews
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    Alice Durham's profile image
    Alice Durham 
    2 years ago

    Long term user We've used Vonage for years now and I've never had any problems! Lines are clear and the support is great. 

    camila simmonds's profile image
    camila simmonds 
    2 years ago

    Great Product I would highly recommend Vonage to any company that needs a telephony service. 

    Maire Kennedy's profile image
    Maire Kennedy 
    2 years ago

    Excellent product and support We switched to vonage a few years ago, and one of the things that's most valuable is the amount of integration, and seeing how the system evolves with our needs. This wouldn't have been possible without the support from Rob. It's a great relationship, both technically and professionally. 

    Ayyesha Shahzad's profile image
    Ayyesha Shahzad 
    2 years ago

    Fab Great product and great support 

    amanda hailey's profile image
    amanda hailey 
    2 years ago

    Much more than meets the eye Good working relationship and new features created and being found out all the time. Great at working with customers on trials and feedback for their product. 

    Jenny Stevens's profile image
    Jenny Stevens 
    2 years ago

    Excellent support Excellent support from Harvey Redstone - he explains functions within the system and is patient whilst I try them and produce the results I need 

    Marek Grabowski's profile image
    Marek Grabowski 
    2 years ago

    Reliable, user-friendly Tool! Vonage for Service Cloud is an excellent tool. Above all, it's stable and reliable. Modern design makes it user-friendly. Since the implementation of it, life is easier for the entire Contact Center Team! The support is always there for us. Above all, I treasure the guidance and support of Tomasz Damjan!. 

    Beck Cao's profile image
    Beck Cao 
    2 years ago

    Great product, even better support! It's not primarily their flexible and robust telephony platform with great analytics capabilities that amaze me, it's their great support. Thanks to Harvey Redstone & Dean Hewitt for our pleasant collaboration and making our company goals yours! 

    Caroline Farrell's profile image
    Caroline Farrell 
    2 years ago

    Excellent The functionality of Vonage and the updates they're doing are really impressive. Equally remarkable is the support provided by the team when needed. 

    Business response:

    Thank you Caroline, love the partnership we have! 

    Frequently asked questions about Vonage Contact Center (formerly NewVoiceMedia)

    How is Vonage Contact Center (formerly NewVoiceMedia) rated?

    Vonage Contact Center (formerly NewVoiceMedia) has a 4.7 star rating with 1,540 reviews. 

    When is Vonage Contact Center (formerly NewVoiceMedia) open?

    Vonage Contact Center (formerly NewVoiceMedia) is closed now. It will open tomorrow at 9:00 a.m.