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Vonage Contact Center (formerly NewVoiceMedia)
About this business
Transform communications inside and outside your organization with Vonage contact centers. For companies using Salesforce, our Salesforce contact center solution (formerly NewVoiceMedia) provides full integration for great customer and agent experiences. We've also got other cloud contact center options for any business size or need.
Vonage is a good solution. Joe Chapa did an excellent job helping with our Vonage integration in Salesforce. the service is working as expected.
Business response:
How were you able to get someone on the phone or to reply? Ive been attempting it for weeks. TY!
Great Service! Whether it could be done or not, Brayden always went above and beyond to accomplish the goal. These five stars are for him!
Business response:
Thank you so much for these kind words.
Great experience working with Vonage Contact Center VCC has been a great experience for our company so far. It's caused a substantial increase in our end users' work quality and happiness, largely due to Vonage's ease of use and great features. The Vonage team, particularly Roosevelt, was a great help with implementation.
Great experience so far..... Easy to use and reliable system, my support team are really helpful should I ever need assistance.
Long term user We've used Vonage for years now and I've never had any problems! Lines are clear and the support is great.
Great Product I would highly recommend Vonage to any company that needs a telephony service.
Excellent product and support We switched to vonage a few years ago, and one of the things that's most valuable is the amount of integration, and seeing how the system evolves with our needs. This wouldn't have been possible without the support from Rob. It's a great relationship, both technically and professionally.
Fab Great product and great support
Much more than meets the eye Good working relationship and new features created and being found out all the time. Great at working with customers on trials and feedback for their product.
Frequently asked questions about Vonage Contact Center (formerly NewVoiceMedia)
How is Vonage Contact Center (formerly NewVoiceMedia) rated?
Vonage Contact Center (formerly NewVoiceMedia) has a 4.8 star rating with 1,478 reviews.
When is Vonage Contact Center (formerly NewVoiceMedia) open?
Vonage Contact Center (formerly NewVoiceMedia) is closed now. It will open tomorrow at 9:00 a.m.