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Vonage Contact Center (formerly NewVoiceMedia)
About this business
Transform communications inside and outside your organization with Vonage contact centers. For companies using Salesforce, our Salesforce contact center solution (formerly NewVoiceMedia) provides full integration for great customer and agent experiences. We've also got other cloud contact center options for any business size or need.
Great App! NVM is an amazing app to work.
User friendly Advanced & User Friendly to retrieve the call reports.
User friendly NVM is very user friednly. Call Recordings and the repotrs is simply superb.
Its easy to navigate and simple Its really good to use when comparing other phones. Its so userfriendly where you dont have have to put too much effort to make calls.
NVM Amazing and User Friendly Good experience for us so far. Implementation has been smooth and the integration with salesforce is simple not too complicated.
Phenomenal Tool !!! It’s easy to handle and very effective ;-)
Younus is superb! Younus is superb!
Great Customer Support The support is superb! Carl Rio did a great job of not only walking me though the set up, but also of making sure I understood how the system worked and how each step affects different components. He took something that seemed very complicated and made it simple.
Simple and Efficient Contact World New Voice Media is a great CTI solution. It's simple to use yet full of features. The implementation, training and support teams have been fantastic, extremely helpful and responsive - A true pleasure to work with.
Frequently asked questions about Vonage Contact Center (formerly NewVoiceMedia)
How is Vonage Contact Center (formerly NewVoiceMedia) rated?
Vonage Contact Center (formerly NewVoiceMedia) has a 4.9 star rating with 1,128 reviews.
When is Vonage Contact Center (formerly NewVoiceMedia) open?
Vonage Contact Center (formerly NewVoiceMedia) is closed now. It will open at 9:00 a.m.