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Vonage Contact Center (formerly NewVoiceMedia)
About this business
Transform communications inside and outside your organization with Vonage contact centers. For companies using Salesforce, our Salesforce contact center solution (formerly NewVoiceMedia) provides full integration for great customer and agent experiences. We've also got other cloud contact center options for any business size or need.
Long term user We've used Vonage for years now and I've never had any problems! Lines are clear and the support is great.
Great Product I would highly recommend Vonage to any company that needs a telephony service.
Excellent product and support We switched to vonage a few years ago, and one of the things that's most valuable is the amount of integration, and seeing how the system evolves with our needs. This wouldn't have been possible without the support from Rob. It's a great relationship, both technically and professionally.
Fab Great product and great support
Much more than meets the eye Good working relationship and new features created and being found out all the time. Great at working with customers on trials and feedback for their product.
Excellent support Excellent support from Harvey Redstone - he explains functions within the system and is patient whilst I try them and produce the results I need
Reliable, user-friendly Tool! Vonage for Service Cloud is an excellent tool. Above all, it's stable and reliable. Modern design makes it user-friendly. Since the implementation of it, life is easier for the entire Contact Center Team! The support is always there for us. Above all, I treasure the guidance and support of Tomasz Damjan!.
Great product, even better support! It's not primarily their flexible and robust telephony platform with great analytics capabilities that amaze me, it's their great support. Thanks to Harvey Redstone & Dean Hewitt for our pleasant collaboration and making our company goals yours!
Excellent The functionality of Vonage and the updates they're doing are really impressive. Equally remarkable is the support provided by the team when needed.
Business response:
Thank you Caroline, love the partnership we have!
Frequently asked questions about Vonage Contact Center (formerly NewVoiceMedia)
How is Vonage Contact Center (formerly NewVoiceMedia) rated?
Vonage Contact Center (formerly NewVoiceMedia) has a 4.8 star rating with 1,281 reviews.
When is Vonage Contact Center (formerly NewVoiceMedia) open?
Vonage Contact Center (formerly NewVoiceMedia) is closed now. It will open on Monday at 9:00 a.m.