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Vonage Contact Center (formerly NewVoiceMedia)
About this business
Transform communications inside and outside your organization with Vonage contact centers. For companies using Salesforce, our Salesforce contact center solution (formerly NewVoiceMedia) provides full integration for great customer and agent experiences. We've also got other cloud contact center options for any business size or need.
Excellent service Thank you for all your help
Absolutely stunning. It does an excellent job and rate this and exceptional well deserved 5 star review.
Amazing Service - Mo is the best! Amazing Service - Mo is the best!
NVM Great alternative to a desk phone. Very straight forward navigation.Error codes aren't a riddle
Great Integration We have been using NVM for over a year now and the integration with salesforce has been one of the main drivers in terms of benefits. Having assistants log into one system for their phone, case work and schedules has meant handle time benefits and customer experience benefits
GREAT SERVICE THANKS MO Always so helpful
A+ Great service, never disappointed!
Great product and PS team Really well integrated into our custom org. Robyn Tully was our PS and she was fantastic, really helped us get up to speed and implement to a tight deadline.
Flawless Integration & Great Support The integration was flawless, mainly due to the support from Robyn Tully and co. It has increased productivity tenfold.
Frequently asked questions about Vonage Contact Center (formerly NewVoiceMedia)
How is Vonage Contact Center (formerly NewVoiceMedia) rated?
Vonage Contact Center (formerly NewVoiceMedia) has a 4.8 star rating with 1,476 reviews.
When is Vonage Contact Center (formerly NewVoiceMedia) open?
Vonage Contact Center (formerly NewVoiceMedia) is closed now. It will open tomorrow at 9:00 a.m.