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Vonage Contact Center (formerly NewVoiceMedia)

4.8

    About this business

    Transform communications inside and outside your organization with Vonage contact centers. For companies using Salesforce, our Salesforce contact center solution (formerly NewVoiceMedia) provides full integration for great customer and agent experiences. We've also got other cloud contact center options for any business size or need. 

    4.81,280 reviews
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    Nadine Gaaloul's profile image
    Nadine Gaaloul 
    5 years ago

    Nice work! Great system to work with :) 

    Edward Werleman's profile image
    Edward Werleman 
    5 years ago

    Very easy to use. Very easy to use. 

    Daan van Rijswijk's profile image
    Daan van Rijswijk 
    5 years ago

    Very good! it works perfectly. 

    Imara Berry's profile image
    Imara Berry 
    5 years ago

    Super patient and personal! Launching a new service or product can be quite stressful and a lot of things can go wrong as you are still in the testing phase. It really helps when the people in charge of the set up are calm and are there to assist you throughout the entire process. Kaser and Tim did exactly that! Good job guys! :) 

    Naomi Sullivan's profile image
    Naomi Sullivan 
    5 years ago

    Easy to use Very easy to use, good quality. 

    Niamat el Bakali's profile image
    Niamat el Bakali 
    5 years ago

    Amazing experience; user friendly It is easy to use, efficient, effective and simple to understand! 

    Gabriela Ibrahim's profile image
    Gabriela Ibrahim 
    5 years ago

    Omni channel Good sound quality, easy system to use, all buttons are very clear 

    Hassan Nawar's profile image
    Hassan Nawar 
    5 years ago

    Easy to use and excellent sound quality Very good interface and very user friendly. Sound quality is excellent. 

    Anouk van Beek's profile image
    Anouk van Beek 
    5 years ago

    Kaser and Tim for president The use of NVM is actually really easy. I thought it would be harder to understand, but it fits perfectly with Salesforce. The employees, Tim and Kaser, are supporting us in a good way too. Every question is answered immediately, so we can continue our work. Well done! 

    Frequently asked questions about Vonage Contact Center (formerly NewVoiceMedia)

    How is Vonage Contact Center (formerly NewVoiceMedia) rated?

    Vonage Contact Center (formerly NewVoiceMedia) has a 4.8 star rating with 1,280 reviews. 

    When is Vonage Contact Center (formerly NewVoiceMedia) open?

    Vonage Contact Center (formerly NewVoiceMedia) is closed now. It will open tomorrow at 9:00 a.m.