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Vonage Contact Center (formerly NewVoiceMedia)

4.8

    About this business

    Transform communications inside and outside your organization with Vonage contact centers. For companies using Salesforce, our Salesforce contact center solution (formerly NewVoiceMedia) provides full integration for great customer and agent experiences. We've also got other cloud contact center options for any business size or need. 

    4.81,280 reviews
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    Lauren Schomberg's profile image
    Lauren Schomberg 
    5 years ago

    NVM NVM is fantastic and simple to use and integrates well with Salesforce 

    William Briggs's profile image
    William Briggs 
    5 years ago

    Good system Works well with salesforce and keeps everything in one place. very easy to use. 

    Amelia Fuell's profile image
    Amelia Fuell 
    5 years ago

    Great functionality In a fast paced sales role, NVM makes life a lot easier when it comes to tracking calls, recording calls and Salesforce integration. Would recommend! 

    Sam Brunt's profile image
    5 years ago

    NVM NVM is wicked and allows us to deliver a great service to our customers. The functionality allows my team to work seamlessly togethether 

    Sarah Anne Kirsopp (NCSNE)'s profile image
    Sarah Anne Kirsopp (NCSNE) 
    5 years ago

    New Voice Media New voice media runs smooth nice you can accept calls, clear sound from the system and loud enough to hear. Impressed. 

    Josh Forster (NCSNE)'s profile image
    Josh Forster (NCSNE) 
    5 years ago

    NVM New product runs smooth, links well with Salesforce next gen. Easy to use and easy on the eye! 

    Conor Martin's profile image
    Conor Martin 
    5 years ago

    New System New Improvements Since switching over to NVM it has made massive improvements to our team and a big thanks to Mimosa for all the help she has provided to us. 5 Stars for NVM and 5 Stars for Mimosa. 

    Liam Musgrove's profile image
    Liam Musgrove 
    5 years ago

    Time Saver! We started using NVM through Salesforce, I've had much more time to manage my team due to the data it produces. Highly recommended and very helpful people. 

    Adam Redmond's profile image
    Adam Redmond 
    5 years ago

    Driving Efficiency First agents went live today with NVM and integrated into Salesforce. Already seeing value of this product. Agents feedback: They are enjoying the new process, its much slicker and time efficient. 

    Frequently asked questions about Vonage Contact Center (formerly NewVoiceMedia)

    How is Vonage Contact Center (formerly NewVoiceMedia) rated?

    Vonage Contact Center (formerly NewVoiceMedia) has a 4.8 star rating with 1,280 reviews. 

    When is Vonage Contact Center (formerly NewVoiceMedia) open?

    Vonage Contact Center (formerly NewVoiceMedia) is closed now. It will open tomorrow at 9:00 a.m.