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Vonage Contact Center (formerly NewVoiceMedia)

4.8

    About this business

    Transform communications inside and outside your organization with Vonage contact centers. For companies using Salesforce, our Salesforce contact center solution (formerly NewVoiceMedia) provides full integration for great customer and agent experiences. We've also got other cloud contact center options for any business size or need. 

    4.81,280 reviews
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    Edward Roberts's profile image
    Edward Roberts 
    5 years ago

    Superb and Precise Very knowledgeable staff and was incorporated with ease. Fantastic! 

    Nathan Adams's profile image
    Nathan Adams 
    5 years ago

    Syetem working great! team was very helpful Thanks to Tim and the boys for getting us underway! 

    Sidhant Kochar's profile image
    Sidhant Kochar 
    5 years ago

    Better than what we had System was up and running smoothly 

    James Lenton's profile image
    James Lenton 
    5 years ago

    New System is fantastic. The guys KD and Tim were super helpful - installed our new system with no problems at all, really efficient with sweets and merch too. Great! 

    Alfie Hill's profile image
    Alfie Hill 
    5 years ago

    Very useful and great implementation The software is very easy to use and much more efficient than the previous system. The implementation was great and Tim & Karandeep were really helpful and friendly! 

    Tina Anwar's profile image
    Tina Anwar 
    5 years ago

    NVM go live The NVM team were great! 

    Robert Lommers's profile image
    Robert Lommers 
    5 years ago

    Great new solution and fit for for the future For a large airport near Amsterdam, we have done a great project of bringing all telephony together with one team and one platform. The integration was challenging of all the different contact channels and numbers to be put live in a short time. With the great implementation and onboarding team of New VoiceMedia and partner Gen25 it has given us the right energy and trust for this project. We had a successful implementation and operation. 

    Mayen Lagos's profile image
    Mayen Lagos 
    5 years ago

    Extremely user-friendly software Been using it for a few days now, haven't had any connectivity problems whatsoever. In the past I've struggled at times with more analog systems, New Voice Media is much, much more user-friendly. Keep up the good work! 

    Ruby Top's profile image
    5 years ago

    New Voice Media live Goed systeem om mee te werken. 

    Frequently asked questions about Vonage Contact Center (formerly NewVoiceMedia)

    How is Vonage Contact Center (formerly NewVoiceMedia) rated?

    Vonage Contact Center (formerly NewVoiceMedia) has a 4.8 star rating with 1,280 reviews. 

    When is Vonage Contact Center (formerly NewVoiceMedia) open?

    Vonage Contact Center (formerly NewVoiceMedia) is closed now. It will open tomorrow at 9:00 a.m.