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Vonage Contact Center (formerly NewVoiceMedia)
About this business
Transform communications inside and outside your organization with Vonage contact centers. For companies using Salesforce, our Salesforce contact center solution (formerly NewVoiceMedia) provides full integration for great customer and agent experiences. We've also got other cloud contact center options for any business size or need.
Progressive Dialler We have used the dialler for a number of years. Mimosa has been excellent from planning to delivery, real end to end support. She is a valuable asset to NVM and her skillset is excellent. I hope to continue to work with her for more of our upcoming projects.
Amazing Product and Service Provider! We have been with New Voice Media for nearly a year now and our experience with them has been wonderful! The pre-rollout planning was thorough, and the implementation went pretty smooth, especially considering we were changing service providers and completely restructuring our call flow. The best part is that NVM has been able to address all of the major issues we had with our previous provider and also offer us better visibility, call quality and control over what is happening with our ... read more
New Voice Media go live Super! Tim and KD were great and solved the (minimal) teething issues that we had once we went live. Loving our new system (and the cupcakes were delicious!) Thanks!
Superb and Precise Very knowledgeable staff and was incorporated with ease. Fantastic!
Syetem working great! team was very helpful Thanks to Tim and the boys for getting us underway!
Better than what we had System was up and running smoothly
New System is fantastic. The guys KD and Tim were super helpful - installed our new system with no problems at all, really efficient with sweets and merch too. Great!
Very useful and great implementation The software is very easy to use and much more efficient than the previous system. The implementation was great and Tim & Karandeep were really helpful and friendly!
NVM go live The NVM team were great!
Frequently asked questions about Vonage Contact Center (formerly NewVoiceMedia)
How is Vonage Contact Center (formerly NewVoiceMedia) rated?
Vonage Contact Center (formerly NewVoiceMedia) has a 4.8 star rating with 1,476 reviews.
When is Vonage Contact Center (formerly NewVoiceMedia) open?
Vonage Contact Center (formerly NewVoiceMedia) is open now. It will close at 6:00 p.m.