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Vonage Contact Center (formerly NewVoiceMedia)

4.8

About this business

Transform communications inside and outside your organization with Vonage contact centers. For companies using Salesforce, our Salesforce contact center solution (formerly NewVoiceMedia) provides full integration for great customer and agent experiences. We've also got other cloud contact center options for any business size or need.

4.81,268 reviews

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Sidhant Kochar

on Sfappexchange

6 years ago

Better than what we had System was up and running smoothly

James Lenton

on Sfappexchange

6 years ago

New System is fantastic. The guys KD and Tim were super helpful - installed our new system with no problems at all, really efficient with sweets and merch too. Great!

Alfie Hill

on Sfappexchange

6 years ago

Very useful and great implementation The software is very easy to use and much more efficient than the previous system. The implementation was great and Tim & Karandeep were really helpful and friendly!

Tina Anwar

on Sfappexchange

6 years ago

NVM go live The NVM team were great!

Robert Lommers

on Sfappexchange

6 years ago

Great new solution and fit for for the future For a large airport near Amsterdam, we have done a great project of bringing all telephony together with one team and one platform. The integration was challenging of all the different contact channels and numbers to be put live in a short time. With the great implementation and onboarding team of New VoiceMedia and partner Gen25 it has given us the right energy and trust for this project. We had a successful implementation and operation.

Mayen Lagos

on Sfappexchange

6 years ago

Extremely user-friendly software Been using it for a few days now, haven't had any connectivity problems whatsoever. In the past I've struggled at times with more analog systems, New Voice Media is much, much more user-friendly. Keep up the good work!