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Vonage Contact Center (formerly NewVoiceMedia)

4.8

About this business

Transform communications inside and outside your organization with Vonage contact centers. For companies using Salesforce, our Salesforce contact center solution (formerly NewVoiceMedia) provides full integration for great customer and agent experiences. We've also got other cloud contact center options for any business size or need.

4.81,476 reviews

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Robert Lommers

on Sfappexchange

6 years ago

Great new solution and fit for for the future For a large airport near Amsterdam, we have done a great project of bringing all telephony together with one team and one platform. The integration was challenging of all the different contact channels and numbers to be put live in a short time. With the great implementation and onboarding team of New VoiceMedia and partner Gen25 it has given us the right energy and trust for this project. We had a successful implementation and operation.

Mayen Lagos

on Sfappexchange

6 years ago

Extremely user-friendly software Been using it for a few days now, haven't had any connectivity problems whatsoever. In the past I've struggled at times with more analog systems, New Voice Media is much, much more user-friendly. Keep up the good work!

Ruby Top

on Sfappexchange

6 years ago

New Voice Media live Goed systeem om mee te werken.

Nadine Gaaloul

on Sfappexchange

6 years ago

Nice work! Great system to work with :)

Edward Werleman

on Sfappexchange

6 years ago

Very easy to use. Very easy to use.

Daan van Rijswijk

on Sfappexchange

6 years ago

Very good! it works perfectly.

Imara Berry

on Sfappexchange

6 years ago

Super patient and personal! Launching a new service or product can be quite stressful and a lot of things can go wrong as you are still in the testing phase. It really helps when the people in charge of the set up are calm and are there to assist you throughout the entire process. Kaser and Tim did exactly that! Good job guys! :)