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Vonage Contact Center (formerly NewVoiceMedia)
About this business
Transform communications inside and outside your organization with Vonage contact centers. For companies using Salesforce, our Salesforce contact center solution (formerly NewVoiceMedia) provides full integration for great customer and agent experiences. We've also got other cloud contact center options for any business size or need.
Great functionality In a fast paced sales role, NVM makes life a lot easier when it comes to tracking calls, recording calls and Salesforce integration. Would recommend!
NVM NVM is wicked and allows us to deliver a great service to our customers. The functionality allows my team to work seamlessly togethether
New Voice Media New voice media runs smooth nice you can accept calls, clear sound from the system and loud enough to hear. Impressed.
NVM New product runs smooth, links well with Salesforce next gen. Easy to use and easy on the eye!
New System New Improvements Since switching over to NVM it has made massive improvements to our team and a big thanks to Mimosa for all the help she has provided to us. 5 Stars for NVM and 5 Stars for Mimosa.
Time Saver! We started using NVM through Salesforce, I've had much more time to manage my team due to the data it produces. Highly recommended and very helpful people.
Driving Efficiency First agents went live today with NVM and integrated into Salesforce. Already seeing value of this product. Agents feedback: They are enjoying the new process, its much slicker and time efficient.
Helpful App, Helpful People NVM app is true to their words. Using the app makes the work faster and easier for the employees like us. They seamlessly integrates all our communication to help more. Kudos :)
GO LIVE in Breda We had the GO Live with NVM yesterday. This was a very enjoyable experience. Mark and Shvanyaa were present and very supportive. Fortunately, we had almost no issues, but if something happened, it was immediately resolved. My team is very happy with the new system, which works very well and is very fast. I want to thank Mark and Shvanyaa for their help, this has contributed to a positive vibe in the team.
Frequently asked questions about Vonage Contact Center (formerly NewVoiceMedia)
How is Vonage Contact Center (formerly NewVoiceMedia) rated?
Vonage Contact Center (formerly NewVoiceMedia) has a 4.8 star rating with 1,268 reviews.
When is Vonage Contact Center (formerly NewVoiceMedia) open?
Vonage Contact Center (formerly NewVoiceMedia) is open now. It will close at 6:00 p.m.