VRC

Denise C. 

on Yelp

3 years ago

When our vetrinary could not determine what was going on with our Stella, they recommended we take her to VRC. At this point, our vet had completed blood work and xrays and still could not tell us what was causing her lethargy. Due to Covid, we were not able to go inside, so an employee came out, took our information, and took Stella inside. As we were waiting for them to complete their assessment, we were contacted with an estimate and asked for a down payment. All before we even understood what was going on. In hindsig... read more

Khris D. 

on Yelp

4 years ago

Terrible service, they attempted to significantly upcharge us for the care of our pet. They also succeeded in over-charging for a number of unnecessary treatments and care plans. They were also incredibly rude and impatient with a family member who has hearing challenges. This locale is flatly unprofessional and I would strongly recommend against anyone giving them business. 

Colleen S. 

on Yelp

4 years ago

This facility is only interested in making money and take full advantage of unsuspecting dog owners. They performed 2 surgeries, to the tune of 11k, on my dog and told me medication was not an option to treat her issue. After 2 failed surgeries her issue remained and I found a vet who put her on medication. No problem since. Also, Dr. Sadanaga is an arrogant liar. He misdialed my number after my dog was out of surgery and immediately called my emergency contact who told him I was eagerly awaiting HIS call. He hung up on her ... read more

Sal P. 

on Yelp

4 years ago

My wife and I brought our sick dog to VRC, thinking VRC would be of some help. We were very disappointed. When we walked into the lobby with our pet, we encountered a man behind the reception desk who was grossly insensitive to our needs. The first words he uttered were "go somewhere else, we are at capacity" This was at 9:30 pm on a week night. A more disinterested, uncaring and uncompassionate man I have never encountered. One would think someone with such unconcern would never be hired by an emergency veterinary service. ... read more

Jennifer L. 

on Yelp

4 years ago

We've been coming to this vet 10+ years. Our kitty needed an ultrasound. The Good: Covid saftey. They have you stay outside in numbered spots. The Bad: Everything else. We called when we got there and found out they had our house phone and my cell listed. Neither were with us. So we gave them my Mom's cell. They said they fixed it in the system. They told us to tell the nurse why we were there. We did when she came out to the car. She took our cat in. 2 hours later and we were wondering how it was going so we called in to ch... read more

Briana T. 

on Yelp

4 years ago

Doesn't deserve a rating But in order for me to leave a review I had to give this half ass of a establishment one . The communication here is terrible we took our dog in on a Sunday night they kept him over night suggested a 4,000 scan to be able to tell us anything. But suggested blood work , They were so quick to take our 1300 dollars for blood work and have no answers for us no results no call backs NOTHING we have called 5 times and NOTHING . we today took our 13 year old Yorkie to a different vet that didn't charge ... read more

Heather D. 

on Yelp

4 years ago

We took our cat here over the last few years for rhinitis. Dr. Guinan was great but the communication between the doctors and the office was terrible. They are understaffed and do not return phone calls but do not hesitate to call for payment. Also, you will never reach anyone on the phone and will always have to leave a message and wait for hours.......if you are even lucky enough to get a return call. We had to put our sweetheart of a kitty to sleep and they called us today to remind us of a treatment for him!!! That shows... read more

Diane R. 

on Yelp

4 years ago

A recent visit was a great example of how a veterinary practice should not operate. In addition to excessively long waits, the only doctor who talked to us in person was uncaring and demonstrated a lack of knowledge about what were going through. We called numerous times and were put on hold for up to 15 minutes - and did not get any calls back. VRC used to be the only place to go in an emergency- but it is not anymore. We are sorry we went there this time as we have had to repeat testing because VRC would not interpret ... read more

Patty R. 

on Yelp

4 years ago

This place is a nightmare!! I have been calling for days to speak to the surgeon Dr. Coggshall about a lung surgery for my dog. I have sooo many questions and I can not get a call back. He was able to sent an estimate after hours for how much I would have to pay but could not manage a call back. I would say there are many choices as far as good vets keep looking this place is terrible. Not sure who these other reviewers had but my family has had an awful experience and have moved on to someplace else.