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Wag Hotels is the Ultimate Stay & Play Resort Nestled just off the 101 freeway near the Mission and SOMA districts you’ll find our elite San Francisco dog and cat hotel - a place where four-legged guests can make new friends, participate in mentally stimulating activities, and get pampered in our spa before retreating to their own private room to lounge on plush bedding. At Wag Hotels San Francisco pet hotel, cats and dogs enjoy hotel-style accommodations under the care of our staff that are on-site 24/7/365 making sure eac... read more
25 14th St, San Francisco, CA, 94103, United States
Get directionsWeekday | Schedule | Status |
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Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
We have used Francisco at the SF wag hotel's grooming spa three times now. He is such an amazing groomer. He takes thorough notes as well as makes sure to confirm with us if there are any changes. He also sends us various updates of our fur baby throughout the visit. Our baby is now 12 years old so he needs gentle handling and Francisco always treats him with care. It's almost time for us to see him again and we can't wait!
Business response:
Hello Jennifer, We're elated to hear about your positive experience with Francisco at our SF Wag Hotels grooming spa. Thank you for sharing your feedback! We hope to see you both really soon . De'Shawn Smith Client Service Manager
We love using the Wag SF for all day play. We have a large doberman/german shepherd mix who loves being outside and playing, so the rooftop at Wag is perfect. We also really love how convenient it is to book a grooming appointment on days he goes to all day play. He comes home exhausted from playing and looking sharp from his shampoo, nail cut, and grooming. The staff know our dog and greet him by name. They make him feel special which really puts his owners at ease.
I have been taking my Lab, Theodore, to Wag Hotel for over three years now. I drop him off in the morning before work, and pick him up on my way home. He absolutely loves going there! The staff is great. They have lots of fun seasonal enrichment activities for the dogs. I have also boarded him there multiple times when traveling..never had any issues. The groomer is great too! He gets a bath once a month..and they have many other spa services you can add on as well. Its a wonderful place to have in SF...I know my dog ... read more
Don't know what I'd do without y'all. Our dog thinks they are extended family. I love that we have a trusted spot--one where people remember our dog's name--where the communication is great about anything we might need to know while our dog is there. Drops offs and pick ups are easy and quick, and everyone we've dealt with has been really helpful.
We normally board our pup at the Wag Hotel in Santa Clara but had to board our dog at the SF location because we were getting married in the city over the weekend. The SF location seemed much more friendly, clean and accommodating than our Santa Clara location. I was a little nervous boarding our pup at a new place but he did great and the staff at the front desk eased my nerves immediately with their friendly service. We dropped our pup off and gave the front desk staff way more instructions than we normally do. We needed... read more
Business response:
Hello Nina, 1st Congratulations on your wedding! We're happy we were able to provide great service for you and your family during such an important moment in your life. I'm glad Akash was super helpful as well. Don't forget to book for you Honeymoon ! Hope to see you back soon. Thank You!
My dog chestnut has always loved the Oakland Wag location so I was a bit nervous changing his wag location but the SF team has been amazing at getting to know chestnut. He definitely has his quirks and ticks and things that set him off but they've been able to handle it all. He also LOVES the roof top. Every time they send me a photo of him on the roof top he seems to be super happy. The staff have been nothing but amazing. Super friendly and understanding, I haven't met a single staff member who has been rude or mean. They... read more
Business response:
Hello Vicky, Thank you for your 5 star review ! I've gotten to know Chestnut over the years and love his quirkiness. He is a very loving and sweet pup. We appreciate you both and are we pleased to know we make you both happy. Please let us know if you ever need anything and as always see you again soon ! De'Shawn Smith Client Service Manager
I have been sending my dog Grizzly to Wag for almost 3 years now. Their staff has always been friendly and accommodating. I love that drop off and pick up times are pretty flexible. They always send photo updates throughout the day and make sure to notify owners if their dog is not feeling well etc. I could not ask for a better experience for my pet!
Business response:
Hello Jenna, Thank you for leaving a 5 star review ! We love having Grizzly with us and appreciate you both. We hope to continue providing you great service for years to come. De'Shawn Smith Client Service Manager
Truly the BEST! My two dogs have been going to Wags for years now and the SF location is amazing & take such good care of my babies. Not sure how I would be able to work such long days if it wasn't for them caring for my pups! Highly recommend
Business response:
Hello Morgan, Thank you for leaving a 5 star review ! We all love Teddy and Curry here at Wag SF. Thank you for being part of our Wag Fam. De'Shawn Smith Client Service Manager
Since I moved to San Francisco, my pup has spent many a days here for All Day Play or even for periodic grooming when he needs some spa time. While yes, there are several options in the Mission/SOMA for doggie day care, Wag has proven to be the best option in terms of price, options, and accountability. I have always been alerted if Dodger had an upset stomach or was otherwise not doing well, and they were keen on keeping a finger on the situation. While I know Wag SF has received some bad press, I personally haven't experie... read more
Business response:
Hello Benjamin, Thank you for your 5 star review! We're sad to hear the news of you leaving us, nonetheless we're happy we were able to create good memories for your time here in SF. Thank you for trusting us with Dodger ! De'Shawn Smith Client Service Manager
Wag Hotels - San Francisco has a 4.9 star rating with 648 reviews.
Wag Hotels - San Francisco is closed now. It will open tomorrow at 9:00 a.m.