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Washington Radiology Fairfax
- Diagnostic Imaging
- Fairfax, VA
About this business
Location details
3022 Williams Drive, Ste 104, Fairfax, VA, 22031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I can't speak highly enough of the staff at WRA. I had a biopsy there and, frankly, was scared as $hit. The nurses were great: kind, caring, professional. They did everything they could to make me feel comfortable. I left the country a day later, and the nurse, Mary M, stayed in touch so I could get my results via email, and when I had a change in insurance that put my coverage in jeopardy, their business manager, Robert M, worked with me, also via email, to make sure everything would be fine. They provided a level of ... read more
My only complaint is the wait time. Normally I understand that doctor appointments aren't on time... but when you come to a test with a bladder that's bursting and they want you to wait over a half hour without updates of how and when, even when you get put in a smaller waiting room, life is miserable and you can't think of anything else except how badly you're trying not to urinate yourself. Just make frequent bathroom trips to let some out, and replenish with the water color right near the loo. I've been to other radiol... read more
Good experience, I had come for a sonography. Clean enviornment. Friendly and professional staff. Great Doctors and nurses.
i've had a WRA feel your boobies (self breast exam) monthly diagram & reminder thing hanging in my shower for a couple years now (hey, best to have the reminder & diagram where you'll most often be naked, right?), but this is the first time i've had occasion to visit one of their offices. and it wasn't for teh boobies - go figure. i have to say, considering it was a most miserable morning of driving from MD to VA in the regular hell that is the DMV traffic, made worse by rain and THE rush hour peak, the appointment was rat... read more
I had a very concerning experience with Washington Radiology regarding billing and patient information security. I called their office to ask how and where I could pay my bill. The receptionist provided me with a phone number for billing. When I called that number, I provided my credit card information, but the call suddenly went silent. I tried calling back several times and received no answer. I then contacted Washington Radiology again and explained the situation. To my surprise, I was informed that the number I had bee... read more
I waited over an hour and a woman whose appointment was 15 minutes after me was helped first. They now try to upsell and add Dexa (which is helpful) and a new heart test. This is a classic case of DEI "running" this place. It's frightening that they don't have competent staff. I will switch to Fairfax Radiology.
Literal incompetency around every corner, filthy offices, long wait times, impossible to reach anyone when you need to, ridiculous hold times, difficult to impossible to schedule an appointment, makes healthcare a nightmare-- hate WRA!
Business response:
Thank you for bringing this to our attention. We’re sorry to hear that you did not have a positive experience with us. We take patient feedback very seriously and will share this with the appropriate teams.
I had an 8am DEXA appt. at the Fairfax office today. After receiving 4 confirmation emails, with the last 2 requiring my confirmed response, I drove in icy conditions to arrive at 7:45. 10 minutes later, I asked the desk employee named Joyce if I needed to fill out paperwork for the DEXA. Her response, verbatim: "We don't do DEXAs in the morning." Wait...is it my fault when WR confirmed the appt 4 times, including just yesterday? Her excuses were: 1. It's the systemwide scheduling system's fault, 2. The tech is out on medica... read more
I called and verified that your company was within my preferred provider network and I was assured over the phone that you were, so I scheduled my simple ultrasound appointment. (MY first mistake as there are numerous radiology groups with similar sounding names.) I received the bill many months later to discover you were in fact NOT in network. To add insult to injury, your provider added on an additional diagnostic test to the ultrasound that was not included in my doctors order, and surprisingly requires prior authorizat... read more
Frequently asked questions about Washington Radiology Fairfax
How is Washington Radiology Fairfax rated?
Washington Radiology Fairfax has a 2.9 star rating with 409 reviews.
When is Washington Radiology Fairfax open?
Washington Radiology Fairfax is closed now. It will open at 7:30 a.m.