Washington Radiology Fairfax

Nicole L. 

on Yelp

8 months ago

I was planning to transition to Washington Radiology from Fairfax radiology because I moved. However, transferring records has been terrible. No one will answer the phone and I've sent multiple emails with no response. I guess they don't want my business. I will be staying with Fairfax Radiology. 

Abigail B. 

on Yelp

9 months ago

While the radiologists and techs are great, the front desk staff are poorly trained with zero bedside manner. They tried to send me home for a follow up mammogram I had waited 3 weeks for because they had requested a doctors order from the wrong doctor and failed to call me to tell me they didn't have the order they needed for the test. When I showed up early Monday morning for my 7:45M appt the girl (she was not mature enough to be called a woman) told me they might not see me because they had to wait to call my doctors off... read more

Alex A. 

on Yelp

9 months ago

I've left three voice mails, sent one email, and one fax to try and make an appointment. I have not received one phone call back. I am not sure what is going on with their office but it's very disappointing when you are told by your doctor you are a high risk cancer patient and you need a breast MRI. I had to schedule elsewhere. 

Zinatul Z. 

on Yelp

9 months ago

Fraud Fraud Fraud !!!!!! Stay away from Washington Radiology. I had a viability pregnancy ultrasound there last year, and they submitted two claims to my insurance for the same service. As a result, my insurance covered one claim but denied the other. I informed Washington Radiology about this error, yet instead of fixing it, they sent the unpaid bill to a debt collector--even though it was their mistake. When I contacted their customer care, they told me they billed once for a "sonogram" and once for an "ultrasound." How ... read more

Maria B. 

on Yelp

9 months ago

They sent an outstanding bill to collections even if I never got the mail they said they sent. I asked how many times they tried me and they said they sent ONE mail and all of a sudden I've got a debt collector messaging me and texting me. I would have paid it if I had known. 

Lily D. 

on Yelp

10 months ago

Wait time over one hour . Wait in the front room and wait in the dressing room. Front staff is indifferent. Been coming to the Fairfax location for years and this is the worst experience. 

Alex R. 

on Yelp

10 months ago

I've been to this location two times and every time it has been a complete mess. The first time the two ladies at the desk were entirely unprofessional, going back-and-forth about being overworked and this and that are not their job. I sat in the waiting room for an hour. Checking in and checking out no one lever bothered to enter my email address, so I never receive reminders or preregistration. I finally fix this on this last visit, even though I give it to them every time. This visit I was turned away after waiting for 20... read more

Silvia A. 

on Yelp

11 months ago

The mammogram was done very nicely. HOWEVER, my appointment was on July 21 and here it August 11 and I have not received any results. I called to inquire and was told that my mammogram has NOT BEEN READ yet! Three weeks and has not been read???? 

Nancy S. 

on Yelp

11 months ago

I went in for a 330 appointment and was told to drink 36 ounces of water starting an hour before then. At 4:30 I was still in the waiting room, the only person left, and they close at five. I walked out.