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Watermark Capital, Inc.
- Irvine, CA
About this business
Watermark Home Loans’ vision is to lead the industry through providing quality customer service, setting the standard for professional ethics, and delivering the best financial options to each client. Watermark Home Loans strives to provide complete customer satisfaction and treat each client with the respect, integrity, and communication they deserve.
Location details
100 Spectrum Center Dr, Ste 520, Irvine, CA, 92618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This was my first home purchase and it was a short sale. Being a novice, I couldn't have asked for someone more knowledgeable and patient than Kory Matthys. I had spoken to a couple of other lenders found through Zillow (including Round Point) who had offered the same rate of 3.875% but they never followed up once I mentioned it was a short sale. That fact did not scare away Kory nor did the fact that we would have a ridiculously small window of 20 days once the sale was approved to fund the loan. We did as much preliminary ... read more
I just wanted to thank you for your unparralled assistance and support throughout this process. From start to finish, during my application process, you made every step as seamless as possible. From walking me through the online process, to ensuring the notary worked off my schedule, and continually following up to make sure I knew exactly how things were going. It has honestly been a pleasant experience to have worked with you. Once again thank you for your time and patience. Sincerly, Tyrel E. Schodowski
Paul Graham was professional, helpful and very prompt. We were a little skeptical since we made a cold call to Watermark after seeing their reviews on Zillow. And guess what? We got a call back from Paul. This was in February. We have refinanced two properties with Watermark, our principal residence and a second home. Both of these transactions were handled by Paul Graham. We closed the residence loan without any problems. However, we had a few bumps in refinancing our second home. but Paul was very helpful in working with u... read more
I selected Watermark because they had one of the best interest rates that I could find. Kory Matthys was my mortgage banker. He was very knowledgeable and always responded quickly to my emails and phone calls. And he was my single point of contact throughout the whole process, which was nice. During my previous refinancing with another online mortgage company, I was helped by different people at different times, which made it harder to resolve problems. Unfortunately, some of the other people who worked with Kory on my mortg... read more
Honest, fast, responsive, knowledgeable. A genuinely positive experience. From my first contact to closing was under a month. Rick and Shawn Muro were very responsive to both email and phone contact. All of my questions were answered quickly and professionally. Every aspect of the process was clear and completely above board. I truly believe they were concerned with my well-being; a quality I respect and one sure to bring them repeat and referral customers. Shawn and Rick Muro are first rate! I recommend them to anyone looki... read more
To say I was very nervous about trying to get a mortgage online would be a gross understatement! Banking and shopping online are daily occurrences, but a mortgage! I plugged the information into Zillow and selected a couple of brokers (Hamilton, Atlantic, Watermark) with the lowest costs and was expecting to get the information and then go mortgage shopping at a brick-and-mortar. I only wanted to do emails at first and Hamilton wouldn't respond to my email questions. Atlantic didn't offer their advertised rate. Kory Matthys ... read more
Kory Matthys from Watermark was very responsive to my initial inquiry, and all other questions throughout the loan process. We ran into minor technical difficulties in sending and receiving faxes, but he was able to troubleshoot the issue. Normally, I wouldn't even mention it, but due to having an existing 2nd (a HELOC) we wanted to keep in place, the 3rd party lender demanded more documentation than expected, which required more faxing than was expected that resulted in some faxing issues with Watermark's 3rd party fax serv... read more
We had several hiccups along the way (lender was slow, house appraisal company was slow), but Paul was very good about following up immediately to my questions and pushing things along.
We are very pleased with our 15 years fixed loan with Patrick Ladcani. He is very professional and knowledgeable about this industry. We'll get our next loan with him again. Thanks, Patrick!
Frequently asked questions about Watermark Capital, Inc.
How is Watermark Capital, Inc. rated?
Watermark Capital, Inc. has a 5 star rating with 2,408 reviews.
When is Watermark Capital, Inc. open?
Watermark Capital, Inc. is closed now. It will open at 8:00 a.m.