This profile has been claimed by the business owner or representative.
Waterstone Mortgage Corporation
- Mortgage Lenders
- Libertyville, IL
About this business
Waterstone Mortgage Corporation is a premier residential mortgage lender helping families and individuals realize their own American Dreams of homeownership. We distinguish ourselves from our competitors through honesty, integrity and the willingness to assure the complete satisfaction of every individual we serve. Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject... read more
Location details
1580 South Milwaukee Avenue, Suite 301, Libertyville, IL, 60048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was referred to Joe by my real estate agent/close friend when shopping around for a lender for an FHA loan on my first investment property. I am so glad I took the opportunity to work with Joe and Team (Team Spisak). Joe and Kayla are knowledgeable, professional and on the ball! They communicate effectively and kept me on track with the whole process, which went smoother than I had expected. Joe is passionate about what he does and truly went beyond what any other lenders would do to lock in my amazing interest rate, as we... read more
Business response:
This review right here is why we do what we do for our clients and their customers. Making people happy as a result of their experience makes the hard work so worthwhile. Thank you for such a kind review. My team and I look forward to working with you again in the future.
Joe Amato and his team are amazing! Joe is professional, patient and extremely personable!! I felt that through the whole process Joe always had my best interest in mind. I truly felt I trusted the process to a family member! That is golden in the wake of one of life’s most stressful events!!! Joe is the best!!
Business response:
Thank you for taking the time to write this review, Betty! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Joe and his team.
I was referred to Joe by my real estate agent/close friend when shopping around for a lender for an HFA loan on my first investment property. I am so glad I took the opportunity to work with Joe and Team (Team Spisak). Joe and Kayla are knowledgeable, professional and on the ball! They communicate effectively and kept me on track with the whole process, which went smoother than I had expected. Joe is passionate about what he does and truly went beyond what any other lenders would do to lock in my amazing interest rate, as we... read more
Business response:
This review right here is why we do what we do for our clients and their customers. Making people happy as a result of their experience makes the hard work so worthwhile. Thank you for such a kind review. My team and I look forward to working with you again in the future.
Working with Joe and his team gave me peace of mind , their continuous support and spending the time to make things simple showed me the value of working with a professional team, It's really not fair for Joe to compare him with any other agent that I worked with in the past he is by far the best
Business response:
Wow-thank you so much for this review. I really try to give advice that I would want myself or for my family to each and every client. Thank you for giving me and my team the opportunity to be of help to you.
Joe and Kayla went above, and beyond helping me to get the loan to the house, I wanted. I had a very short time to buy my home; however, they made all the efforts to make it happen.
Business response:
Hello and thank you for taking the time to provide this kind review. I noticed you relayed that the interest rate was higher than expected. As mentioned before securing your rate for you, the state of Illinois' bond program prices their rates higher and all lenders are subject to only being to offer the rates they provide for their program, (we have no control over the rates they offer). This aside, I am happy you had a good experience with us and noticed we took care of what we had control of for you.
Joseph has always explained things very well, made my first home buying experience a very pleasant one, he was prompt, professional, and courteous. Even when he was on vacation with his family he worked with me on my loan sometime texting me and sometimes sending an email asking about some documents. Will not hesitate to recommend him to our friends.
Business response:
Thank you for noticing my level of commitment to my clients and customers and for sharing that our costs were lower than others you compared us with. Much appreciated!
From the first phone call to the closing date, Joe and Kayla were knowledgeable, helpful and very quick to respond to questions. Very smooth and easy process for our refinance. Very fast closing timeline. We would recommend them to anyone without hesitation!
Business response:
Thank you for this kind review. We hope you had the feeling of working with an old neighborhood friend as we aim to make the process friendly, informative and efficient.
I used Joe when we bought our house and everything went very smoothly. When rates dropped I decided to refinance and looked into Rocket Mortgage since it was supposed to be quick and easy. It was easy, until it wasn’t. When issues came up with the appraisal and I was passed from one “expert” to another. Ultimately I realized I should have just went to Joe in the first place. Rates continued to drop and I reached out to Joe. He was my contact, along with this great team, all of the way! No getting bounced between different cu... read more
This is my third mortgage with Team Spisak. Always the best rates and the best, easiest experience. Joe and Kayla make a great team and looking forward to the next one!
Business response:
Thank you for this wonderful review, Nick! We're glad your mortgage experience with Joe and his team went easily. We pride ourselves on providing our repeat borrowers with exceptional service and it sounds like you received nothing but the best from Joe and his team. We look forward to working with you in the future. Thanks again.
Frequently asked questions about Waterstone Mortgage Corporation
How is Waterstone Mortgage Corporation rated?
Waterstone Mortgage Corporation has a 5 star rating with 711 reviews.
When is Waterstone Mortgage Corporation open?
Waterstone Mortgage Corporation is closed now. It will open on Monday at 9:00 a.m.