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Waterstone Mortgage Corporation
- Mortgage Lenders
- Libertyville, IL
About this business
Waterstone Mortgage Corporation is a premier residential mortgage lender helping families and individuals realize their own American Dreams of homeownership. We distinguish ourselves from our competitors through honesty, integrity and the willingness to assure the complete satisfaction of every individual we serve. Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject... read more
Location details
1580 South Milwaukee Avenue, Suite 301, Libertyville, IL, 60048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
team spisak helped me and educated me in purchasing my first home. What I like about their team is that they were honest and the whole processes and also gave me options in making major descisions during the home purchasing. Joe's team was very quick and guided me throughout the whole processes. I would referr anybody to them.
Business response:
Thank you for this review. We know how many questions pop up throughout the loan process – whether you're a first-time homebuyer or a seasoned homeowner – that's why communication is key. It sounds like Joe and his team went above and beyond, providing answers to all your questions. We hope you are enjoying your new home. Thanks again!
Joe and Kayla were fantastic, all through the process. Timely, regular communication and status updates, provided a lot of information to make me comfortable with every line item , Joe ran several scenarios/ sensitivities to help me find the best terms. Best of all , I felt like Joe took this seriously as though he was the one taking a loan and was doing everything possible to get me the best deal - this built a lot of trust through the process
Business response:
Thank you for the kind words. It's true. I do look at my client's financing as if it were my own in an effort to keep it simple and treat others, like you, how I'd want to be treated. You were absolutely great to work with and my team and I are thankful for the opportunity to be of service to you.
Amazing team! Joe was super helpful and educational on the home loan process. Team Spisak took care of me and made my experience very delightful. Everything was straight forward and both Joe and Kayla were available for questions. We closed in 1 month! Truly happy with their service.
Business response:
Thank you for this review. We really appreciated the opportunity to make your first home purchase a positive one!
Joe and his team (Kayla) are some of the most efficient and knowledgeable folks in the business. They were driven to get me the most incredible rates/savings and eventually ended up saving me over $100K in interest obligations. Wow! I’ve shopped around and their rates were lower than anywhere. Also, they have unlimited energy and endurance in educating the customer through the process. The best ever.
Business response:
Thank you so much for this glowing and very kind review. I'm so happy you afforded me and my team the opportunity to be of service to you as it allowed us to provide you this type of experience and pricing.
Joe and his team are knowledgable about the market and loan options and were flexible to work with me to find the loan that's a best fit for me. They are not pushy sales people just trying to close a deal. Throughout the process they are very responsive and make sure things go smoothly during the process which is great considering I am so busy and appreciate someone keeping me on track. I'd recommend Joe and his team to anyone.
Business response:
Thank you for the kind words and sharing your vote of confidence and experience here. Knowing you and your connections with banks, from high level and yet choosing me and my team meant a lot as we know you had choices!
Joe & Kayla always go above & beyond! They are extremely knowledgable, honest & a pleasure to work with. The process was smooth and done electronically. We highly recommend them!
Business response:
Thank you for this review and for being loyal clients! It means a lot to us that you are happy with your experience.
Joe Spisak's customer service is above and beyond. Joe diligently walked me through the entire process from beginning to end. He provided numerous options and gave me the information I needed to make informed decisions. He genuinely cared about helping me to make the best decision.
Business response:
You are most welcome. Thank you for trusting me. It was my honor serving one who has served and continues to serve our country.
Joe and Kayla have made the home buying process so easy and stress free by their ability to communicate exactly what they need and when they need it by. Our attorney was so impressed that we did not need a mortgage extension request because Kayla and Joe were on top of their game. Joe is always a straight shooter and is able to explain the buying process for all to understand. Kayla was on top of all of our documentation needed from not only us but the condo association and sellers attorney/title. We closed with ease during ... read more
Business response:
Thank you for allowing us to be part of such a special day in your lives. We were truly honored and very much appreciated the opportunity to be of service to you.
Joe Spisak handled my mortgage when I bought my condo eight years ago, and it was a pleasure to work with him again this year when I refinances at a much lower interest rate. Joe was thorough and efficient on the initial estimates and paperwork and he and his team were incredibly helpful and professional through the entire process. Closing was a breeze.
Business response:
Your kind review is much appreciated. You were great to work with and for and we're thankful for your loyalty.
Frequently asked questions about Waterstone Mortgage Corporation
How is Waterstone Mortgage Corporation rated?
Waterstone Mortgage Corporation has a 5 star rating with 711 reviews.
When is Waterstone Mortgage Corporation open?
Waterstone Mortgage Corporation is closed now. It will open on Monday at 9:00 a.m.