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Waterstone Mortgage Corporation
- Mortgage Lenders
- Libertyville, IL
About this business
Waterstone Mortgage Corporation is a premier residential mortgage lender helping families and individuals realize their own American Dreams of homeownership. We distinguish ourselves from our competitors through honesty, integrity and the willingness to assure the complete satisfaction of every individual we serve. Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject... read more
Location details
1580 South Milwaukee Avenue, Suite 301, Libertyville, IL, 60048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I shopped a few lenders and they all said it would be a few more months before I can qualify for a refinance. Joe was the only one who put in the work to see if he can find a way to make it work for me. And he did! And his rate was very competitive. Kayla works on Joe's team and she was also super helpful and responsive. They got the refi done with no hiccups and I will definitely be referring them to all of my people.
Business response:
Thank you for such a nice review. The true test of a lender, in my estimation, is in giving the effort to help someone even when it's not always easy. There's usually a way to get things done and I have to give you credit for hearing me out and working with me and Kayla which enabled us to help you like we did.
My first time buying a starter home with the help of Joe and his amazing team has been wonderful. Joe specifically was very supportive from the start to the finish and the little jokes he makes made the entire process an easy one for me all the way;
Business response:
We appreciate you taking the time to write this review, Tammy! We are happy to hear Joe and his team turned your first homebuying experience around, with his professional demeanor and expertise. We hope you are enjoying your new home and look forward to working with you again in the future.
Joe Spisak and the team, namely Team Spisak are very thorough, meticulous from the incipient stages of whether you are getting a mortgage pre-approval for your first time home or an investment OR getting mortgage or refinancing for your property. I've dealt with 4 mortgage lenders in past 18 years for getting a primary mortgage and or refinancing before I was introduced to Joe 8 years ago. They all had something in common, they weren't Joe and his team. They missed pertinent detailsalong the process, forgot some papers, or l... read more
Business response:
We're utterly delighted to hear about your positive experience with Joe Spisak and Team Spisak at Waterstone Mortgage. Thank you for sharing your feedback!
Recommended by my financial advisor. Joe and his team are the best! Responsive and kind customer service, support along the way and willing to match or beat the competition on fees. I highly recommend Team Spisak. Look no further.
Business response:
Your positive feedback is greatly appreciated! We are thrilled to hear about your experience with Joe Spisak and his team. Thank you for recommending Team Spisak!
While other loan originators like to drag their feet and work slow to approve your financing, working fast is the way Team Spisak likes to do it! This helps you get closed as soon as possible so you can move into your new property. Communication is great from applying for pre-approval all the way through closing. Highly Recommended!
Business response:
Thank you for sharing your experience so others can benefit! It was great working with you and yes, we believe effective, caring communication is one way we demonstrate our appreciate to our customers. We look forward to communicating with you in the near future.
My experience with Waterstone Mortgage was positive all around. Great communication and smooth refinance with a great rate! Everyone I worked with was friendly and quick to respond to me. Closing was even sooner than expected.
I truly had a great experience or as great of an experience you can have refinancing a mortgage. Joe was very helpful, knowledgeable and easy to work with. I appreciate everything he has done to make this a positive experience for me.
Business response:
Thank you. We really cared that you had another great experience with us and we were very happy to help you save a lot of money without having to pay much for it.
Joe and his team over at Waterstone Mortgage are top notch! They kept me and my realtor well informed every step of the way! If you need a good mortgage company they will get you the best rate in the best service hands-down.
Joe and his team helped us with our refinance. The whole process was smooth. He takes time to go over all the steps and is very professional. Highly recommend his service.
Business response:
Thank you. Just doing what we do! :0)
Frequently asked questions about Waterstone Mortgage Corporation
How is Waterstone Mortgage Corporation rated?
Waterstone Mortgage Corporation has a 5 star rating with 711 reviews.
When is Waterstone Mortgage Corporation open?
Waterstone Mortgage Corporation is closed now. It will open on Monday at 9:00 a.m.