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What Clients Are Saying
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by GO Mortgage
There was a miscommunication regarding my primary residence that led myself and my aunt Aruna to take a lot of steps towards the end of the process. Because Mikey and Gus did not communicate my New Orleans LA address we had to pay for a power of attorney the week of the closing. I believe we were charged either $200 or $300. This is not fair since the communication occurred on your end not ours. You all should have verified our addresses especially since you all prepare the docs and mortgages.
Verified by GO Mortgage
Good: he was very responsive and pleasant when I reached out to him Not so good: the appraisal situation was a little odd. He didn't seem to have any power to influence or get any updates on the process. No one knew if/when it was going to be scheduled until it was on the calendar with the listing agent. And it was very delayed (which is normal in this market) and very last minute (I think he scheduled it for the next day, after a few weeks of hearing nothing from him). I'm not sure if it was a compliance thing that he coul... read more
Verified by GO Mortgage
I felt that communication through underwriting could have been much clearer. happy that you got it done in the end.
Verified by GO Mortgage
Things in this transaction moved very slow. I would've appreciated better communication.
Verified by GO Mortgage
Everything was great until a week prior to closing. Last min closing documents were required. This is typical. I supplied a revised purchase agreement and was never told until 3 days later that it did not meet requirements. In addition, closing documents needed to be prepared several times. Because of this we did not close on time. Go Mortgage let me down on this one.
Verified by GO Mortgage
They answer the phone and hang up.
Verified by GO Mortgage
We had issues with getting clear instructions on filling out and signing certain paper work that caused us and our builder to have to resubmit forms several times.
Verified by GO Mortgage
All was great till the end there was very little communication and when we would call no response and was asked to send paperwork over the was sent time and time agin.
Verified by GO Mortgage
Got the house I wanted.
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How is What Clients Are Saying rated?
What Clients Are Saying has a 4.9 star rating with 14,609 reviews.
When is What Clients Are Saying open?
What Clients Are Saying is open now. It will close at 6:00 p.m.