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Wheelhouse Apartments
- Real Estate
- Denver, CO
About this business
At Wheelhouse Apartments, managed by Portus, LLC, we offer a variety of affordable apartments in Denver, and the metro area. When you rent with Wheelhouse, you’re getting more than just an apartment, you become one of the family.
Location details
574 Santa Fe Drive, #110, Denver, CO, 80204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This is a revised review because they have made my issues right by me and for that, I am grateful So Boutique Apartments has taken over our complex and my lease was up for renewal. Of course there was an increase to my rent, but it wasn't anything that I couldn't chew being on a fixed income. They are making major changes to the property. There's lots of construction, noise, dust, people in and out and power tools. I get that an old complex needs to be updated and repaired, but it is not a relaxing environment most of the ... read more
Business response:
Thank you for sharing your feedback! We’re so glad to hear Greg provided such excellent service with your sink issue—he truly is an asset to the team, and we’ll be sure to pass along your praise to him. We understand your concerns about the rent increase and charges, and we’re sorry for any frustration this miscommunication may have caused. Please contact your property manager for clarification and to see how they can further assist.
Super quick response on an apartment repair. Submitted a request yesterday to fix a kitchen light and Greg got it fixed first thing this morning. Super helpful! Thanks
Business response:
Hi Sergio, thanks for taking the time to share your positive experience! We are thrilled to know that Greg took care of your request quickly.
Upon several recent maintenance request, I could not be more pleased with Ryan the maintenence technician. He has professionally been on time when I request a visit and resolved all my issue. Kudos to him. I think he deserves a raise. When I moved in, I was thinking to reconsider moving in as the apartment was not ready by no means. He is a big part of my decision to stay. Thanks Ryan!
Business response:
Thanks so much Joey! We are thrilled to hear that Ryan has made such a positive impact on your experience. We’ll definitely pass along your praise to him—he’ll be happy to hear it! If there’s anything else we can do to make your experience even better, please let us know!
Ryan Hayes was so helpful! He helped me after getting locked out at 3am. The office didn't have extra keys so he spent 3hrs working on my door and putting on a new lock. He was incredible and I really appreciated his persistence. Most helpful person I've interacted with at wheelhouse.
Business response:
Thanks so much Alex for your kind review! We are happy to hear that Ryan was able to assist with your lockout. If you need further assistance or have any questions, please feel free to reach out to our Resident Services Team at rsc@wheelhouseapts.com. Thanks again!
I just wanted to leave a great review for Aaron, the maintenance person that has been very helpful to me. When I had problems with my heat, he even went out of his way to buy a new space heater, and bring it to me. His work is always good. He's always on time, courteous, and professional. Awesome.
Just want to give a huge shout out to my apartment manager WHITNEY at Canyon Crest...thank you for getting me a new refrigerator..,...you are truly the BEST
Wheelhouse Apartments took over ownership of our current apartments in the beginning of the year and we have been pleased with them ever since. I had placed a work order and maintenance was called out to us within 30 minutes and even got a plumber out same day and fixed the issue! Rachel Little is who I always contact and she is AMAZING and the most helpful! She always responds quick and is so kind! I would definitely recommend this agency!
Brandon is the most competent facilities maintenance employee i have ever worked with. any time i place a work order (and i've placed several) no matter how big or small, it is addressed within 24 hours. his attitude is always on point and his attention to detail is impressive. any time he helps me he always asks if there is anything else i need and is willing to go out and get supplies for it immediately. Brandon has made this renting experience special for me over the last year and i am grateful that wheelhouse has him on ... read more
The On-Site maintenance manager for Canyon Crest, Brandon S.- went above and beyond his duties, not only providing prompt service but exceptional clean up as well. The company itself might be one thing, but it's individual employees like Brandon are stellar and absolutely deserving of your business.
Frequently asked questions about Wheelhouse Apartments
How is Wheelhouse Apartments rated?
Wheelhouse Apartments has a 4.8 star rating with 411 reviews.
When is Wheelhouse Apartments open?
Wheelhouse Apartments is open now. It will close at 5:30 p.m.