Wheelhouse Apartments

Ally F. 

on Yelp

3 years ago

ELM GROVE!!! My car has been broke into twice at this property and packages have been stolen from inside the building which the cameras in the hallway don't work! Moved in to a broken filthy stove, no shower head and my ac has worked 4 hours out of the 4-5 months I've been here . Hear also does not work! Floor heaters are full of dirt and items from the last resident. They can't comply to a ticket but can serve a notice for rent ! Not to mention I had outlets firing sparks for days before they had someone come even look at i... read more

Mickey W. 

on Yelp

3 years ago

We live in Park Bonfoy Apts in the Springs. From the moment we arrived we had issues, the first and foremost being that the pictures we were shown were entirely different than the apartment we were given. We moved across the country and were completely misled but the team at Park Bonfoy. When we came to them the next morning with our issues and complaints, they were rude and it took over a month to get all the issues fixed. When I asked for a rent credit for all our problems, the property manager ignored me for a month befor... read more

Grey G. 

on Yelp

3 years ago

Where to start, I moved into a wheelhouse/boutique apartments property (York Street Lofts) in 2018 and was a resident till I left in 2021. First that specific property: The property was decent looking from the outside but the wooden steps leading up to the apartment entrance were water damaged and clearly rotting the entire time I lived there, there were cracks all over the ceiling walls due to stress and weather, there were frequent leaks from the skylight and the swamp unit on the roof which ruined the paint on the stairs ... read more

Jill A. 

on Yelp

4 years ago

They claim to have a safe locked up community and make me carry all these keys for the doors just to be propped open at all hours. dogs not on leashes... some don't pick up the poop. (smells great in the heat) The neighbors fight. They throw trash bags out their unscreened windows. theres laundry room hours on the door that I had to have set that nobody follows so it sounds like a train in my house. How many times do I have to complain?!!! You think they'd fix the washers. Smh. My toilet and bathtub back up often but when I ... read more

Crypto S. 

on Yelp

4 years ago

A dreadful company to deal with. They conveniently hide behind their "pool of managers" to not have to deal with any sort of accountability issues. Avoid renting from them or even buying property next to one of theirs. You'll regret it every single day. 

Crilani S. 

on Yelp

4 years ago

A dreadful company to deal with. They conveniently hide behind their "pool of managers" to not have to deal with any sort of accountability issues. Avoid renting from them or even buying property next to one of theirs. You'll regret it every single day. 

C F. 

on Yelp

4 years ago

I do need to say that the maintenance people who have been sent out are very kind and efficient. The accounting department has also been very quick to respond and I appreciate these humans. Too bad they work for a terrible company. 

Destiny P. 

on Yelp

4 years ago

Asked for a 5 star review which I did leave at first based on her customer service skills. However required a 45$ application fee per adult PLUS. A 300$ deposit. Once paid i was denied and told that it'll take about a week to get my 300$ back! 

Cc J. 

on Yelp

4 years ago

most horrible apartments I have ever come across. Not only did they force me to live without electricity for 3 months, they broke into my apartment with no warning and took several pictures. I'm a single young female. Let's put two n two together. On top of that, they were very rude and tried to attack me or blame the issue on me. If you ever need to contact them, expect to be ignored for weeks on weeks and never gotten back too until you annoy them and make reports. It smells. They let tenants smoke inside without telling y... read more