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Wheelhouse Apartments
- Real Estate
- Denver, CO
About this business
Location details
574 Santa Fe Drive, #110, Denver, CO, 80204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I'm seeing all these reviews about the Wheelhouse Boutique , I'm wondering if anybody found any help , did anyone get any of their issues resolved . I'm just now seeing all these reviews and I've been here pretty close to a month now and I haven't been able to sleep in my room from the smell of decay that I think is mold previously before finding out the smell was coming from the water rot in the walls in the window seals I thought it was from the animal here in my vents nonetheless I haven't had the enjoyment of using that ... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Dede. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with our Resident Services Team at rsc@wheelhouseapts.com or at (303) 399-3939, Option 2 and we'd be happy to help you out.
If I could rate negative stars, I would. 100% DO NOT RENT HERE. YOU WILL REGRET IT. TRUST ME. I was an out of state renter and the process before moving in was smooth but the second we moved in, issues arose and nothing was done about it. Not only did they allow me to be harassed for the entire two years I lived there from a "Karen" who lived upstairs but they refused to help with an issues that happened over the course of me living there. For some reason, there was TOO MANY. My upstairs neighbor literally would yell at me, ... read more
Business response:
We appreciate your feedback and take it seriously as we continuously work to enhance the living experience for our residents. While we do believe many of the issues listed below do not include all of the relative facts we do apologize for any frustration or disappointment you experienced while residing at Prentice Huron. If you have any concerns or would like to discuss with us directly, please feel free to reach out to our management team. Thank you.
I live in a boutique wheelhouse apartment and my experience has been awful. I would give them 0 stars. My home is always blazing hot and I have no control over the temperature- NOBODY from the company is willing to help. They also spent around 6 months renovating every unit around me at all hours of the day. There was no effort to do anything when I heard banging and drilling on all the walls around me. All in all, this place is tiny, unkempt, and the people who run it do not give a shit about you. There is no way I would ... read more
Business response:
Hi Katherine, please contact me directly so that I can learn more about your situation and assist. Thank you, Mike Keady 303-991-6497.
Today while the temperatures are in the negatives, I'm sweating because the apartment forced the heat to be at 80 degrees. After 7 hours of calling and emailing, Wheelhouse apartment is not fixing the issue. Terrible company. I'd give them 0 stars if possible.
Business response:
Hi Victoria, it appears from our records that the issue with your heat was resolved in a timely manner. We appreciate your patience as our staff addressed many issues that day. We would like to extend our sincere apologies for any trouble this may have caused you. Thank you.
These people are the true definition of slum lords. I inquired about an apartment in July and paid the $45 application fee as well as the $300 deposit to hold the apartment. Rent for this apartment was $1,050/mo, but I was told I had to pay "a full month of rent" for the security deposit - $1,295 instead. I got a bad feeling right away and read the reviews on Google too late. I asked for my $300 deposit back and was told no. I have been trying to get my deposit back from Brittany Hill as well as management and they do not an... read more
This is THE ABSOLUTE WORST COMPANY I HAVE EVER LIVED WITH. They basically forced me and my Military husband out of our apartment because they refused to handle their business. Not only was our property damaged by our upstairs neighbors, but the insurance company they make you use doesn't cover anything AT ALL. I had to deal with the upstairs neighbors urinating from their porch to ours and all over our things. If that wasn't enough to rob from us, the company stole thousands of dollars from us and still continues to hold our... read more
If I could give this place a half star I would. After almost 12 months of living here our apartment has flooded an average of ONCE A MONTH! Station West is well aware of this chronic issue and has done absolutely nothing to fix it. Calling maintenance at 10:30 at night is "complying with their policy." According to our neighbors the flooding in this apartment and the one next to it has been happening for over 2 years and multiple prior residents have had to move out in the middle of their lease because of it. Station west do... read more
Business response:
Hi Kiana, we apologize for your experience and frustration. We have signed a contract with a vendor to rebuild and redesign the sewer pits that caused the problems with your unit. The main problem was residents in the building flushing baby wipes and clogging up the pump system. The redesign is a very extensive project that requires a lot of planning and construction, which was why we offered you several months ago to move out of your apartment early without penalty; it’s our intent to make sure residents are happy in their ... read more
There has been roaches since we moved in, I told them right away and they do nothing. Big guy does walk through and ask me about problems tell him exactly what. He sends someone to spray the house down, we did what was on the list the dude destroyed my house even more. I have been to urgent care 4x since i moved in because of them roaches! I talk to the the lady who helped me and she starting yelling at me lile it was my fault! I never had a roach problem until i moved here. I cant even cook in my kitchen without finding a... read more
Horrible service. My fault for renting after multiple no shows in the showing process. Answered maybe 2 of 100 calls. Never returns voicemails. Only contact you when they need something. Least helpful group. Charged me full rent after 20 days of no heat or hot water. Stay away for real.
Frequently asked questions about Wheelhouse Apartments
How is Wheelhouse Apartments rated?
Wheelhouse Apartments has a 3 star rating with 859 reviews.
When is Wheelhouse Apartments open?
Wheelhouse Apartments is closed now. It will open on Monday at 9:00 a.m.