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Xpress Wellness Urgent Care
- Other
- Oklahoma City, OK
About this business
Location details
777 NW 63rd St, 2nd Floor, Oklahoma City, OK, 73116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Went into them today because I’ve been sick the past two days, told me they can’t see me because I have an unpaid balance. Last time I was there for for a wasp sting they literally took my blood pressure made me wait 45 minutes to see the doctor then told me all they could do was benedryl (that I’m allergic to) then proceeded to charge me 148$ even though I had insurance? And I pod my 25$ co pay at the beginning? No. Don’t recommend at all. How can you deny someone who is sick honestly?
Business response:
Kaitlyn, we are sorry we did not meet your expectations. Your feedback has been shared with our management.
I took my 10 month old daughter to the Altus Urgent Care because we couldn’t be seen by her primary care pediatrician. She had been running high fevers, unable to eat without vomiting, and congested. We waited two hours and when we were finally seen they did an RSV/Flu swab and both were negative. The physician then checked her ear. I say one ear because she looked in one-good-began to look in the other and said there’s too much wax build up to see but she’s sure it’s fine. Told us she may have a stomach bug and allergies an... read more
Business response:
Amanda, we are sorry we did not meet your expectations. Your feedback has been shared with our management.
Would not see me without putting a credit card on file or giving them $135 for whatever they decide which may or may not have been refunded. I have good insurance coverage btw.
Business response:
Shawn, we are sorry we did not meet your expectations. Your feedback has been shared with management.
not a nice place very rude will not go back
Business response:
Nicole, we are sorry you did not feel welcome and we did not meet your expectations. Your feedback has been shared with management.
Went with daughter today it was very busy I was told I had an appt for 4 and they would text 30 min ahead of time to let me know it was almost my turn, it's now 6:35 and still have not received any texts from them.
Business response:
Tammy, we are sorry we did not meet your expectations. Your feedback has been shared with our management.
Showed up at 1030 am Saturday February 15, 2020. Receptionist rudely told me I had to have an on line appt. or I could wait and I might get seen at 5pm. I would be at the bottom of the list. How rude is that!! I didn’t even have time to tell her why I was there. I don’t feel good to begin with and then she opens the conversation with that. Not a walk in clinic at all!!! I went out to the hospital to the walk in clinic and was greeted and registered without any rudeness at all and even was told, “ I hope you feel better”. I w... read more
Business response:
We are sorry you did not feel welcome when you visited our clinic. Your feedback has been shared with our management.
Receptionist was rude. Waited 20 minutes in lobby and were the only ones there at 8:30 am. Claim sent to insurance was denied because Xpress Wellness coded it wrong.
Business response:
Staci, we are sorry we did not meet your expectations. Your feedback has been shared with management.
Went in for stomach issues that I had for almost 3 weeks. I waited for over 2 hours. My husband decided to ask about being seen and the dr said. "I'm busy. I'll be in later". When the dr did come in he made me feel like an idiot for coming in. He prescribed pills that didnt work. two days later I went to the ER where they actually ran tests! I had a severe bacterial infection and needed strong antibiotics and fluids.
Business response:
Tracy Finch I have contacted our clinic administrator, April Mcghee. Will you give her a call at 918-994-5588? She would like to discuss this with you. Thank you, Jamie Jones Director of Marketing
Dear Mednow, you serve a purpose as giving us a place to go when we can’t get into our PCP’s office, that part your great with! However last year I visited your clinic due to illness. I paid out of pocket at the end of my visit. Many months later I go back to your clinic due to an illness, this time I’m told I STILL HAVE A CREDIT of $80+ dollars so no charge today. That was Nov 2019. Today as of Feb 5th, 2020 I still have a credit of over $50,was told to call billing in order to get my refund. Billing said the refund had to ... read more
Business response:
Did you get your refund?
Frequently asked questions about Xpress Wellness Urgent Care
How is Xpress Wellness Urgent Care rated?
Xpress Wellness Urgent Care has a 4.5 star rating with 24,900 reviews.
When is Xpress Wellness Urgent Care open?
Xpress Wellness Urgent Care is closed now. It will open at 9:00 a.m.