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Zodiac MX6 Suction Side Pool Cleaner
About this business
Zodiac MX6 Sorry but I can do what I want, this vacuum isn't working. I use a hand vacuum at the moment my pump sucks enough but the zodiac is not moving correct, I be very disappointed.
Business response:
Hi there, Thanks for your feedback. Sorry about the poor performance of your Zodiac MX6 Suction Side Pool Cleaner. Here are some suggestions: 1) Ensure the main drain is closed. 2) Check the wheel speed to verify proper flow. 3) Check for track wear. 4) Backwash the pool filter and empty the pump basket. 5) Check for jammed debris in the cleaner engine. 6) Check for air in the system. 7) Ensure the flow regulator valve moves freely. For more details on these adjustments, please refer to the FAQ section and the product manual... read more
it works I had to reduce speed below recommended to stop it from surfacing and sucking air.
Business response:
Thanks for choosing the Zodiac MX6 Suction Side Pool Cleaner, Tom! If you'd like to check our tips and tricks for keeping your new cleaner running smoothly, see the FAQs online at https://www.zodiacpoolsystems.com/en/products/suction/mx6. Your trust and satisfaction are our top priorities. If there's anything we can do to improve your experience, just drop us a line at customerfeedback@fluidra.com, including your contact information and "MX6" and we'll be happy to help you out! Swim on, Fluidra Manufacturer of Jandy, Polaris... read more
Simply not working I purchased the MX6 model about 2 years. A little after a year, it start to behave strange. The holes always bunching up, the cleaner always stops in one of the steps in the pool. After months of trying to decide whether to get rid of it. I decided to disassemble it and see what is wrong. I found one of the gears in the direction control module is broken. Thought that I have found the problem and searched the web and purchased direction control module. Pretty easy to replace it. Put it back to the pool and... read more
Business response:
Hi Adam, We're sorry you're experiencing issues with your Zodiac MX6 Suction Side Pool Cleaner. We'd like to help. To help your MX6 with its stuck issue, try this: 1. Ensure the swivel on top of the cleaner rotates freely. 2. Count wheel rotations to verify proper flow. Refer to section, "Check for Proper Flow" in the Owner's Manual. Adjust flow if necessary. 3. Confirm proper hose length for your pool. Refer to section, "Determine Correct Hose Length" in the Owner's Manual. 4. Confirm proper hose length. Shorten if necessar... read more
Gets stuck every hour It worked ok then I had my pool resurfaced now it gets stuck to the bottom when it gets high centered on the curves of the pool. I’m gonna sell it and get a 4 wheel If you have straight walls it would be ok
Business response:
Hi Chris, We're sorry you're experiencing issues with your Zodiac MX6 Suction Side Pool Cleaner. We'd like to help get your MX6 on track! Here are some tips to try: 1. Ensure the swivel on top of the cleaner rotates freely. 2. Count wheel rotations to verify proper flow. Refer to section, "Check for Proper Flow" in the Owner's Manual. Adjust flow if necessary. 3. Confirm proper hose length for your pool. Refer to section, "Determine Correct Hose Length" in the Owner's Manual. 4. Confirm proper hose length. Shorten if necessa... read more
Not efficient This vacuum gets stuck after picking up a few small leaves from the bottom of the pool. It doesn’t move them through.
Business response:
Hi Miami Customer, Thanks for your feedback. We're sorry about the clogged performance of your Zodiac MX6 Suction Side Pool Cleaner. If leaves are the culprit, you may want to try our Cyclonic Leaf Catcher: https://www.zodiacpoolsystems.com/en/products/pool-accessories/cyclonic-leaf-catcher. For more tips on operating your cleaner, please refer to the FAQ section and the product manual located here: https://www.zodiacpoolsystems.com/en/products/suction/mx6. If you'd like to speak with a product specialist, please email your ... read more
So much better ... If you are looking for a vac to replace your old school creeper this is the one. Works great. I've been really happy with this so far.
Business response:
Thanks, Kindle Customer! Creating quality products that simplify your pool experience is what we aim to do every day. We appreciate your kind words. Have a nice swim season. Fluidra Manufacturer of Jandy, Polaris, and Zodiac products
Not very good Doesn’t work and kept getting stuck on everything or any time a leaf got caught. Returned it
Business response:
Hi A Harlo, We're sorry to hear that you had a poor experience with your Zodiac MX6. Should you purchase a replacement Polaris or Zodiac cleaner, please contact us or check our website for help with any issues; we could have helped with the leaf problem, and we'd be happy to help you find the right cleaner for your pool. Please contact us at customerfeedback@fluidra.com including your contact information and we will reach out to you as soon as possible. All the best, Fluidra Manufacturer of Jandy, Polaris, and Zodiac product... read more
Don’t use Amazon for this product Followed all instructions and called Zodiac but couldn’t get it to work. Zodiac said it works best on a variable speed pump which I don’t have. Looks like I might be stuck with a large “restocking” fee. Don’t try this from Amazon. Go to a local pool store.
Business response:
Hi Larry, We apologize for the issues you're experiencing with your Zodiac MX6 Suction Side Pool Cleaner. We'd love to have a second chance to talk with you about it. Please email us your phone number at customerfeedback@fluidra.com so we can connect you with a product specialist who can help. Thank you for your patience. Regards, Fluidra Manufacturer of Jandy, Polaris, and Zodiac products
Great vacuum horrible hose I own a pool service company. I love these vacuums but the past year or so every new vacuum I have ordered has problems with the hoses. They start to unravel after about 6 months. I have many customers that have had this vacuum fiord 5+ years without a problem it’s just the newly replaced vacuums that gave a much lesser quality hose c
Frequently asked questions about Zodiac MX6 Suction Side Pool Cleaner
How is Zodiac MX6 Suction Side Pool Cleaner rated?
Zodiac MX6 Suction Side Pool Cleaner has a 3.7 star rating with 3,657 reviews.
When is Zodiac MX6 Suction Side Pool Cleaner open?
Zodiac MX6 Suction Side Pool Cleaner is open now. It will close at 6:00 p.m.