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Zodiac MX6 Suction Side Pool Cleaner
About this business
Bad coustomer service Very very bad coustomer service , I will not recommend this company the Vacum stop working on second day
Business response:
Hi Kambiz, We're sorry you're experiencing issues with your Zodiac MX6 Suction Side Pool Cleaner! Product quality and customer satisfaction are top priorities to us. Please contact your local pool and spa professional to ensure the product is installed correctly, to diagnose the issue, and to process any warranty claims on your behalf. Thank you for your patience. Regards, Fluidra Manufacturer of Jandy, Polaris, and Zodiac products
gets clogged very easily. nice for the price but if you have any leaves , sticks or anything besides dirt it will clog and stop working.
Business response:
Thank you for choosing the Zodiac MX6 cleaner! We're sorry to hear that you're having issues with it, however. Please email us your phone number at "customerfeedback at fluidra-dot-com" so we can connect you with a product specialist who can help. Thank you for your patience. Regards, Fluidra Manufacturer of Jandy, Polaris, and Zodiac products
Save your money Used this for 1/2 of a season and it's already starting to lock up. Upon closer inspection it's evident that minute dirt/sand particles are eating away at the plastic bearing housing. One tree leaf will lock it up. Works great on perfectly clean pools, but what's the point?
Business response:
Hi A., We're sorry you're experiencing issues with your Zodiac MX6 Suction Side Pool Cleaner! Customer satisfaction is of the utmost importance to us. Please email us your phone number at "customerfeedback at fluidra-dot-com" so we can connect you with a product specialist who can help. Thank you for your patience. Regards, Fluidra Manufacturer of Jandy, Polaris, and Zodiac products
Caution, buyer beware Was looking for a suction-side pool cleaner. This item was very easy to set up and the cleaning suction was quite good. Instructions were clear and easy to calibrate proper operating speed. HOWEVER, the device constantly got hung up on walls, ladders and steps. Cleaner WOULD NOT go into the deep end of the pool. Worst problem was that it climbed the wall and surfaced and stayed there causing it to suck in air which filled the filter with air and stopped all operation. Very disappointing. A worthless eff... read more
Business response:
Hi there, We are sorry to hear about your issues with your new MX6 cleaner! We can help. Here are some tips to assist with the getting stuck and not getting around the entire pool: 1. Ensure the swivel on top of the cleaner rotates freely. 2. Confirm proper hose length for your pool. Refer to the section, "Determine Correct Hose Length" in the Owner's Manual. 3. Count wheel rotations to verify proper flow. Refer to the section, "Check for Proper Flow" in the Owner's Manual. Adjust flow if necessary. 4. Ensure return line fit... read more
Needs more work It did not work the way I thought it would. It did not suction right
Business response:
Hi Eddie, Thanks for your feedback. Sorry about the poor performance of your Zodiac MX6 Suction Side Pool Cleaner. Here are some suggestions: 1) Ensure the main drain is closed. 2) Check the wheel speed to verify proper flow. 3) Check for track wear. 4) Backwash the pool filter and empty the pump basket. 5) Check for jammed debris in the cleaner engine. 6) Check for air in the system. 7) Ensure the flow regulator valve moves freely. For more details on these adjustments, please refer to the FAQ section and the product manual... read more
Keep shopping Stopped Working shortly before I received it.
Business response:
Hi Chebubs, We're sorry about your poor experience! The terms of the return are subject to the Seller's and Amazon's return policy. The Seller will be able to notify you of what their return policy is for this product. Thank you for your feedback, and best of luck! Fluidra Manufacturer of Jandy, Polaris, and Zodiac products
Cleans well but gets stuck on the pool stairs I’ve had constant problems with the vacuum getting stuck on the stairs. Very frustrating!
Business response:
Hi Richard, Thanks for your review! We're happy to know the MX6 Suction-Side pool cleaner is performing well in your pool. As for the stair issue, try these tips: 1. Ensure the swivel on top of the cleaner rotates freely. 2. Count wheel rotations to verify proper flow. Refer to the section, "Check for Proper Flow" in the Owner's Manual. Adjust flow if necessary. 3. Confirm proper hose length for your pool. Refer to the section, "Determine Correct Hose Length" in the Owner's Manual. 4. Confirm proper hose length. Shorten if n... read more
Doesn’t last This unit did not even last one year. Save your money
Business response:
Hi there, We're so sorry for your experience with your Zodiac MX6 Suction Side Pool Cleaner! We'd like to help. Please email us your phone number at "customerfeedback at fluidra-dot-com" so we can connect you with a product specialist to get your cleaner back in action. Thank you for your patience. Regards, Fluidra Manufacturer of Jandy, Polaris, and Zodiac products
skimmer adapter doesn't fit 😣 The skimmer adapter does not fit my skimmer. I own a typical above ground pool with a typical skimmer. I have contacted the seller about this. I couldn't really rate this product because without the proper adapter I cannot get it to work.
Frequently asked questions about Zodiac MX6 Suction Side Pool Cleaner
How is Zodiac MX6 Suction Side Pool Cleaner rated?
Zodiac MX6 Suction Side Pool Cleaner has a 3.7 star rating with 3,728 reviews.
When is Zodiac MX6 Suction Side Pool Cleaner open?
Zodiac MX6 Suction Side Pool Cleaner is open now. It will close at 6:00 p.m.